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Originally Posted by kruszkush I want to create new Click and drop account on Royal mail site, connect it with my stealth eBay and download international orders there.
In my click and drop account I want to give return adress of my real place, so when I download order and buy it, it will show real adress.
Is it safe to do it? The real adress as you can suspect cannot be used in eBay and it might cause suspension, but is using it in Click and drop safe? |
That should be safe as long as you do not get into a situation that allows that information to get to eBay. For example, disputes with customers over returns, etc.
In the past, we've stuck return labels on the revere side of all packs in advance.
I don't know any ill has come of it yet, but I had other reasons to disconnect my stores from C&D:
1. All our items were marked as dispatched at the same time. We didn't think it was OK to have no control over that.
2. C & D did not care if a customer's address was wrong or incomplete; neither did it bother to format it. g21Bp could hardly be formatted to G2 1BP. If a customer forgot to include some vital shipping details; well, you're frelled! It's going on the label just like that.
3. No combined shipping. If a customer bought five razor blades five times, you've got to print and pay for five labels.
But the biggest show stopper you have to be wary of is allowing C & D to upload 2D tracking to your accounts.
If you sign up to C & D as a business customer, your items (except Guaranteed Delivery) will be scanned ONLY on delivery.
eBay expects no more than 3% of your postage to arrive late, but for us, Royal mail hardly meets the expected 97%, therefore if you allow C&D to mark your items as dispatched and upload tracking, you may well be on your way to losing your TRS.
I prefer to download sold items as a CSV file, dress it up nicely with excel and then upload it to C&D before printing labels.
There have been some updates to C & D, but the tracking issue has not resolved.