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  #1  
Old 06-09-2022
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Default eBay keeping my money after 6 months - now what?

Hello everyone. I was a seller on eBay before my account got suspended last November. Presumably this was because as I was underage (17) I provided a photo of my passport with the date edited so it looked like I was 18. It seems they caught onto this and suspended my account and when I contacted them about it they told me they would hold the money for up to 70 days. 6 months pass and still nothing. So after I contact an agent for help about it this is what I receive:

"After further review of your account, we've determined that the inability to verify your information poses too great a risk to the eBay community. Due to these concerns, any funds not already paid out will be retained by eBay as required by law. If you consider we have not resolved your complaint to your satisfaction, you may contact the Commission de Surveillance du Secteur Financier, 283 route d’Arlon, 1150 Luxembourg, which is the competent authority to receive out-of-court complaints by customers of payment service providers authorised in Luxembourg."

Honestly it may have been a small mistake on my part but surely I am owed the money? Is there still anything I can do to get it back as they've instructed or am I done for? Thanks in advance.

Last edited by somerandomperson; 06-09-2022 at 03:24 PM. Reason: wrong month mentioned
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Old 06-09-2022
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Default Re: eBay keeping my money after 6 months - now what?

This situation has been seen quite a few times over the years, I've yet to see anyone get their money.

Unless it's a serious sum of money then legal action isn't an option, assuming you can find a lawyer who will take on your case.

How much are we talking about?
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Old 06-09-2022
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Default Re: eBay keeping my money after 6 months - now what?

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Originally Posted by Hank View Post
This situation has been seen quite a few times over the years, I've yet to see anyone get their money.

Unless it's a serious sum of money then legal action isn't an option, assuming you can find a lawyer who will take on your case.

How much are we talking about?
36.11 to be exact. I know it doesn't sound like much but I just feel cheated that I wasn't even given a chance, even at least to provide the actual passport.
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Old 06-09-2022
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Default Re: eBay keeping my money after 6 months - now what?

Forget it, start a new account and move on.

You cheated, they cheated - it is what it is.
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Old 06-09-2022
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Default Re: eBay keeping my money after 6 months - now what?

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Originally Posted by Hank View Post
Forget it, start a new account and move on.

You cheated, they cheated - it is what it is.
That's a shame. I'll learn from my mistakes I guess. Cheers Hank.
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Old 06-09-2022
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Default Re: eBay keeping my money after 6 months - now what?

If you do then it's a cheap lesson.

You're in the right place if you want to learn how to get back on and not make mistakes going forward.
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Old 06-10-2022
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Default Re: eBay keeping my money after 6 months - now what?

Welcome to the forum OP - all the best as you master stealth

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Old 06-10-2022
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Default Re: eBay keeping my money after 6 months - now what?

EDITING A PASSPORT IS not a small mistake
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Default Re: eBay keeping my money after 6 months - now what?

Yeah for 36 it's not worth the time and effort, move on and learn from your mistakes.
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Old 06-14-2022
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Default Re: eBay keeping my money after 6 months - now what?

Quote:
Originally Posted by agent006140 View Post
EDITING A PASSPORT IS not a small mistake
User gave a shot - misstep but still a shot
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Old 06-14-2022
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Default Re: eBay keeping my money after 6 months - now what?

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User gave a shot - misstep but still a shot
As long as you learn from mistakes, you should never have regrets
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Old 06-14-2022
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Default Re: eBay keeping my money after 6 months - now what?

36 quid is a cheap lesson to learn , there were people here who had thousands upon thousands frozen by ebay with no chances of release
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Old 06-20-2022
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Default Re: eBay keeping my money after 6 months - now what?

hi there thanks for sharing your issue with us dear. I have same problem exactly but 1000$ is blocked inside ebay anybody can help to get the money back ?
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  #14  
Old 06-20-2022
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Default Re: eBay keeping my money after 6 months - now what?

Quote:
Originally Posted by smltllt View Post
hi there thanks for sharing your issue with us dear. I have same problem exactly but 1000$ is blocked inside ebay anybody can help to get the money back ?
If it is the same issue as OP then there is no chance of the monies being released. There is nobody here that can help, anyone who claims they can is a scammer.
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