Your buyer tried to open a case. Please contact the buyer.
Just received an e-mail from eBay saying two buyers have tried to open a case but because it was too early they told them to contact me first .. etc etc.
Now I had a couple of buyers I had to refund due to a problem I had; two a while ago and two recently ..
Anyway, when I seen the buyers name I knew that both were the ones I refunded .. so how can they still try and open a case? Am I missing something. Can they get the money back AND the item?
I checked my PayPal again just to be sure and they have both been refunded!
They e-mail was from today but they tried to open the case on the 21st July. Now one was issued a refund 13th July and the other 21st July.
Can eBay not see that they have both received a refund??? I am confused!
(not lucky lately with my eBay account - need a stealth one!)
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