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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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Old 01-19-2013
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Default Listings cancelled selling restricted what now ?

My unresolved issue with pp. I received over £1900 (simply forget about this..I been brand new on eb&pp should start from this forum) and they ask me about doc. I don’t send it because when I start my pp in UK give them my country where I come from QQQ with UK address ( my biggest mistake later read about change this and is no possible…so was no point to send it because my address on statement is in UK but when I check my address on pp is my correct UK address but under address is country QQQ where I come from which will be not the same as on the statement.
I connect this ebay account to my girlfriend paypal and selling about 3-4 months.
Then my listing was cancelled and selling activity restricted. Few week ago I get email from eBay:

Your item(s) have been ended due to concerns we have for the safety of the eBay community. Any fees associated with these listings have been credited to your account.

As a precautionary measure, we have also restricted selling activity on your account. We will send you a separate email containing further details of the action taken against your account and instructions on how to have your selling limit increased.

Your listing(s) may be eligible for relisting through My eBay. If your listing is eligible, you'll see it in the Unsold Items section of My eBay. Listings that are not eligible for relisting will not be visible in the Unsold Items page.

To relist your item, log in to My eBay, go to your Unsold Items and select the item that was cancelled -- it's highlighted with a yellow banner. Before relisting, please make any changes necessary to ensure that the listing is in compliance with the law and eBay policies. You might want to check your other listings for similar breaches as well.



Thank you for your cooperation in this import_ant matter.

Regards,
eBay Trust & Safety


Second email explain reason:


Your listing activity has been restricted due to unresolved issues with PayPal. If you'd like to appeal your account, the first step requires that you resolve any outstanding issues that you have with PayPal.

Here's what you should do to have the PayPal restrictions removed:
1. Log into your PayPal account at anonym.to - free dereferer service
2. Click on the 'My Account' tab.
3. Click on the sub-tab 'Resolution Centre'.
4. Go to the 'Action' column.
5. Click on the 'Resolve' button to view the requirements and follow the instructions provided.
If you have any questions, please contact PayPal Customer Service. Click the 'Contact Us' link at the bottom of the PayPal homepage.
Once you've resolved any outstanding issues with PayPal, please reply to this email and ask for further assistance with the appeal of your eBay account.
I hope the above information was useful.
Many thanks,
eBay Trust & Safety


Now when I log on to my ebay I get this information:


Attention!
We've noticed some activity on your account, and we need your help in verifying some information. We're sorry for this inconvenience, but while we're working things out with you, you'll have limited access to list new items on eBay.
Please proceed to your my eBay and follow the steps outlined in the email we sent you. Thanks for your attention to this matter!


Then I contact paypal and try to explain my mistake with wrong country which I gave when registered. They ask me about doc. I send it and next day when I log in to my pp there was message:


Your account access has been limited for the following reason(s):
To help protect our customers' accounts, we routinely review account activity. It appears from our review that you have more than one PayPal account, and one of your accounts has engaged in activity that violates our User Agreement.

Because of this, we've restricted your PayPal accounts. You'll still be able to log in to view your transaction history, but you won't be able to send or receive money.
We've recently noticed an issue with your account. To see what you can and can't do while your account access is limited, go to the Resolution Center.



I coll pp again ask to close my account but this limitation cannot be appealed.
My account is limited..Before on this address my brother has pp account and was limited of some reason..

I have any chance to get my eBay back to selling, If possible what I should write to ebay ? Because I need reply something for this message which they send me..
I will be very appreciate with any answer.
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Old 01-19-2013
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