random evaluations ??
are eBay now randomly evaluating accounts in the middle of the month or whenever they feel like it ??
just had an email from them today 13th FEB
no issues with account over 100 feedback 100%
Item as described 4.93
Communication 4.95
Dispatch time 4.80
Postage and packaging charges 5.00
what a crock of the brown stuff
im above standard and heading for TSR on the 20th WTF !!!
Hello *******
After evaluating your seller account, we're changing your seller standing to Below Standard in the eBay.co.uk performance programme. This account will remain Below Standard for a minimum of 1 month, after which it will be evaluated on the 20th of every month until your performance improves.
Based on your ratings, we recommend that you focus on writing better item descriptions in your listings, and dispatching your items promptly and informing your buyers.
Writing better item descriptions for your listings
Buyers rely on the information in your listing description to decide whether and how much to bid or buy. To better manage their expectations:
- Write simple and clear descriptions, with no misleading or conflicting information.
- Use original rather than stock photos.
- Provide details regarding the condition of the item, and explain any defects or flaws fully.
Learn more about how to improve your ratings with better item descriptions.
Dispatch your items promptly and inform your buyers
Dispatching your items promptly allows buyers to receive their items more quickly, and leaves them more satisfied.
- Give realistic dispatch times in your listings to set buyers' expectations.
- When possible, post within 48 hours to fulfil standard online shopping experience expectations.
- Update buyers once the item has been sent and upload tracking information to My eBay straight away.
Get more tips on dispatching your items promptly.
For specific details about your performance and areas where you can improve, click Go to Seller Dashboard.
|