I've had a couple of similar things happen to me..
Firstly,trading standards wont give a damn(this is virtually garuanteed)..
Only thing you have to be worried about(aside from your conscience) is did you offer a warranty with the product..?...if you did,then the buyer can take you to small claims courts,and he will win...
If you didn't offer a warranty,but you're registered as a business seller..the buyer might still have a case with small claims,in that any "trader" is legally obliged to offer a "reasonable" warranty policy on whatever he sells..(ebay,as always,is a bit of dark horse in this respect)..
i had some prat who complained about a tablet i sold him with 1 months warranty left (out of 12) packing it in..i offered to replace it for a new one..he wasn't interested,and sent me a bunch of emails citing UK legal compliance and trading standards and small claims blha blah,and that he was entitled to a full refund...i basically called his bluff from then on and ignored him as he was acting like a prxxk..it costs almost 50 quid to go to small claims,and unless someone has a cast iron case against the seller...its highly unlikely anyone would bother..
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