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UK eBay & Paypal General discussions about eBay.co.uk Suspensions and Paypal.co.uk limited accounts. This forum is geared towards UK eBay & Paypal sellers.

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  #1  
Old 06-19-2013
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Default MC999 Your eBay account has been suspended

Came back to school to see this email, 2 of them actually


I called into ebay and tried to get rid of my 5 item per acc limit and after the call i get this email
Code:
Dear 

Thanks for calling us. Because we weren't able to authenticate you during the call, we thought the information below might help you make sure your account information is up to date. 

How to check or update your postal code, address, or phone number
1. Go to My eBay. 
2. Place your pointer over the 'Account' tab, and then click 'Addresses'. 
3. Under 'Registration Address', click the 'Change' link to the right of the information. You will need to enter your password again to change the information. 
4. Make the changes needed and confirm by clicking the 'change registration information' button. 

How to check or update your credit card information
1. Go to My eBay. 
2. Place your pointer over the 'Account' tab, and then click 'Personal Information.' 
3. Under 'Financial Information', click 'automatic payment method'. 
4. Select 'Credit Card' and then click 'Set up Automatic Payments'. You may need to click 'Continue' if you're changing your information.
5. Enter your credit card information, and then click 'Continue'. If you're adding a new credit card, you'll be asked to authorise it. 

To learn more about changing account information, please visit: http://pages.ebay.com/help/account/change-account.html 


Thank you for updating your account information.
Then 35 mins later;


Code:
Your eBay account has been suspended because recent account activity has raised security concerns. We've taken this precaution to protect our members while we make sure that the activity doesn't cause harm--even unintentionally--to the eBay community. 

Unfortunately, you won't be able to use eBay in any way. This includes using another existing account or registering a new account. 

Any outstanding fees will be due immediately, and any amounts that you haven't previously disputed will be charged to the billing method currently on file.

We appreciate your understanding.

Thanks,

eBay

Please don't reply to this message. It was sent from an address that doesn't accept incoming email.


H483
I logined in to all the info under a VPS and none of my accounts were linked.
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  #2  
Old 06-19-2013
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You should have spent five minutes reading unless you are prepared you never call them
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Old 06-19-2013
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Unfortunately this is what happens alot when calling in for whatever reason, you end up putting a Manuel review on yourself and one thing that is off ebay says why even risk it and shuts you down
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Old 06-19-2013
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It is possible that the IP your VPS was on is known to eBay. They have lists of IP address ranges for major VPS and VPN providers - if your IP matches their list, you get banned. Usually this happens with either the larger well-known providers or the super cheap $5 or $10 per month VPS's.
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Old 06-20-2013
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One of the dangers of using VPN or VPS. Also demonstrates the danger of calling EB
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Old 06-20-2013
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VPS may have contributed to this.

High chance it is known to eBay and pp

What is the reason for its us
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REAP WHAT YOU SOW. LIFE IS SO NOT FAIR.
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  #7  
Old 06-20-2013
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Will I still be able to withdraw my money I sent out the items i was selling,
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  #8  
Old 06-20-2013
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If your PayPal has not been suspended then withdraw ASAP.
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  #9  
Old 06-20-2013
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If your PP is unaffected OP, withdraw the money as you deem fit - slowly, steady - make sure your sales are complete with items received and feedback left.

For future purposes, learn stealth and dont call for more limits right away.

All the best. Read more posts about this same matter
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