MC011 restriction - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > International eBay & Paypal Discussions > UK eBay & Paypal > UK eBay Suspensions

UK eBay Suspensions General issues related to UK eBay suspensions

Reply
 
Thread Tools
  #1  
Old 12-10-2019
Junior Member
 
Join Date: Nov 2019
Posts: 8
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 25%
iTrader: (0)
Default MC011 restriction

Just been hit with MC011 details below. I can provide genuine ID and Utility / bank statements. I'll have to knock up some invoices, they've always passed PayPal. Any ideas if they'll perma ban me and what could of triggered this. All items are sent tracked and up to today everything has arrived. Zero problems. Also will this effect the PayPal attached. Any info welcome.

MC011 Your eBay selling account has been restricted


Hello *****,
A review of your eBay account has raised some concern that your use of services may not meet the guidelines in eBay's User Agreement. As a result, we've taken the following action on your account:
- Selling privileges have been temporarily restricted. You won't be able to list new items. You're also not allowed to register a new account.
- Some or all of your listings may have been removed. A list of any removed items will be listed further down in this email.

We have credited all associated fees except for payments processing fees and the final value fee for your listing(s).


To help you be a successful seller and ensure a safe experience on eBay, we sometimes restrict selling activity, end active items, or suspend accounts until additional information can be verified or obtained. These actions are not necessarily meant to be a reflection of your account's activity, but rather a preventative measure.

To learn more about eBay's User Agreement, go to:
http://pages.ebay.co.uk/help/policie...agreement.html

To appeal this restriction, please review the following guidelines:
-- Please submit the documents using the below document upload link:
https://ocsnext.ebay.co.uk/ocs/mudcw...ame=UKMerchApp

- A readable copy of your driver's license, front *and* back, or other government-issued ID.
- A copy of a recent credit card statement, bank statement, or utility bill. Your name and billing address should be visible, and consistent with the information registered to your eBay account.
- Documentation that shows that you purchased the item(s) recently listed for sale on eBay. Documentation that will help us verify your items can include either supplier invoices or receipts. Unfortunately, we're unable to accept photos of the items to fulfill this requirement.

-- Important --
- Make sure that your name and username appear on each document that you submit. If this information is not included, it cannot be processed.
- Be sure your submitted documents are current, valid, and legible.

Alternatively you may fax all documents to:
eBay
Attention: SRM Appeals
Fax number: +442071530987

-- Note --
- It may take up to 3 business days to review your information.
- All documents submitted will be destroyed after we review them. All New Shark Vacuums

Activity on your account didn’t follow our policy. More specific details are provided below.

Please reply to this email after the above requirements have been met, and we will begin the appeal process. Also, please be aware that we may ask you to provide additional information to appeal this restriction.
Here are the listings we removed:
392539005290 - Pet Tool for Shark Cordless Vacuums - IC160 Series
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 12-11-2019
crazybin's Avatar
Junior Member
 
Join Date: Jun 2019
Posts: 146
Thanks: 0
Thanked 3 Times in 3 Posts
Activity: 0%
Longevity: 27%
iTrader: (0)
Default Re: MC011 restriction

the same with uthe account was die
Reply With Quote
  #3  
Old 12-11-2019
Global360's Avatar
Junior Member
 
Join Date: Dec 2019
Posts: 51
Thanks: 4
Thanked 10 Times in 10 Posts
Activity: 0%
Longevity: 25%
iTrader: (0)
Default Re: MC011 restriction

Quote:
Also will this effect the PayPal attached
Depends if your account got a lot of disputes opened. If none, the PP account should be just fine.
MC011 suspended accounts still possible to reinstate? Definitely YES, you need a very detailed POA to re appeal the suspension, but this is really 50/50. Most of the time when you hit the MC011 the account is toasted.
Reply With Quote
  #4  
Old 12-17-2019
Junior Member
Threadstarter  
 
Join Date: Nov 2019
Posts: 8
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 25%
iTrader: (0)
Default Re: MC011 restriction

Quote:
Originally Posted by Global360 View Post
Depends if your account got a lot of disputes opened. If none, the PP account should be just fine.
MC011 suspended accounts still possible to reinstate? Definitely YES, you need a very detailed POA to re appeal the suspension, but this is really 50/50. Most of the time when you hit the MC011 the account is toasted.
Thanks for the reply. Zero disputes. PayPal is still running smooth. I've given detailed invoices for everything I've sold and proof of ID and bank statement are both legit so it's in the lap of the eBay Gods.

Still at a lose at to what has triggered this. Total mystery.
Reply With Quote
  #5  
Old 12-17-2019
glacier922's Avatar
Executive [VIP]
 
Join Date: Aug 2013
Posts: 2,405
Thanks: 799
Thanked 322 Times in 253 Posts
Activity: 0%
Longevity: 61%
iTrader: (0)
Default Re: MC011 restriction

mc011? hah, it's done.
Reply With Quote
  #6  
Old 12-18-2019
Junior Member
Threadstarter  
 
Join Date: Nov 2019
Posts: 8
Thanks: 1
Thanked 0 Times in 0 Posts
Activity: 0%
Longevity: 25%
iTrader: (0)
Default Re: MC011 restriction

Quote:
Originally Posted by glacier922 View Post
mc011? hah, it's done.
Could you be a little more constructive? Any Thoughts on why or what I have done to trigger this?
Reply With Quote
  #7  
Old 12-18-2019
Junior Member
 
Join Date: Dec 2019
Posts: 4
Thanks: 1
Thanked 2 Times in 2 Posts
Activity: 0%
Longevity: 24%
iTrader: (0)
Default Re: MC011 restriction

Quote:
Originally Posted by Boolio View Post
Could you be a little more constructive? Any Thoughts on why or what I have done to trigger this?
Ebay always go crazy with suspensions during the Christmas season. It happens every year and this forum is always packed with people asking why they got suspended. I always put a halt on sales for my long term Ebay accounts during this season and will not resume selling on them until Febraury
Reply With Quote
The Following User Says Thank You to dontstop For This Useful Post:
Boolio (12-18-2019)
  #8  
Old 12-18-2019
rsot's Avatar
Executive [VIP]
 
Join Date: Dec 2009
Posts: 75,855
Thanks: 5,926
Thanked 8,909 Times in 8,202 Posts
Activity: 99%
Longevity: 83%
iTrader: (7)
Default Re: MC011 restriction

Quote:
Originally Posted by tinsoldier View Post
I do the opposite, I run my established long standing accounts year round and suspend my younger and more vulnerable accounts at Christmas time.
Nice operation to keep the money in rotation hah
Reply With Quote
  #9  
Old 12-20-2019
Junior Member
 
Join Date: Aug 2019
Posts: 71
Thanks: 1
Thanked 8 Times in 8 Posts
Activity: 0%
Longevity: 26%
iTrader: (0)
Default Re: MC011 restriction

This happened to me recently. I sent in the docs and they said as soon as they received it I'd be reinstated. Selling limits were ridiculous too. Dollar amt was $500k. I got a suspension notice and then called up and the agent rattled off all my old user IDs. I done goofed.
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
Ebay Restriction MC011 kid2019 Subscriber Discussions 2 09-15-2019 07:15 AM
mc011 restriction and need help cizzla7049 eBay Discussion! 4 11-20-2017 01:31 PM
mc011 restriction TheRealist eBay Suspensions 25 09-27-2017 05:00 AM
MC011 Restriction.. tim348 eBay Discussion! 4 09-20-2017 09:48 AM
Ebay MC011 Restriction kash31 eBay Discussion! 6 01-12-2017 11:43 AM


Aspkin Group

All times are GMT -5. The time now is 03:58 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2024, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts

1 2 3 4 5 6 7 8 9 10 11 12 13 14 15 16 17 18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34 35 36 37 38 39 40 41 42 43 44 45 46 47 48 49 50 51 52 53 54 55 56 57 58