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Old 04-10-2021
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Default Buyer requesting seller details?

Hi all,

Can a buyer request a sellers registered name and address from ebay?

My despatch address, return address and offline payments address (for cheques etc..) is already changed to my PO box address.

Account is real not stealth, my registered address is my home address and don't want people to see that

Thanks
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Default Re: Buyer requesting seller details?

P.s not that I'd accept cheques
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Old 04-10-2021
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Default Re: Buyer requesting seller details?

I dont think y ou can get seller phone number anymore,everything has to go thru Ebay messaging
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Default Re: Buyer requesting seller details?

Quote:
Originally Posted by agent006140 View Post
I dont think y ou can get seller phone number anymore,everything has to go thru Ebay messaging
Hmm ok good

Do you think ebay can give them your registered name and address?
As I said, my return name and address is different, so if they create a return request they can't see it that way...
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Default Re: Buyer requesting seller details?

your return shipping label will have the return address you sign up with eBAY.
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Old 04-11-2021
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Default Re: Buyer requesting seller details?

There used to be an option to request a seller's direct contact information but I'm sure that feature has been removed by now. Like agent hinted at.. eBay has made it where almost all communication must be done through their platform. It's nearly impossible to even get email addresses these days.
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Default Re: Buyer requesting seller details?

Quote:
Originally Posted by agent006140 View Post
your return shipping label will have the return address you sign up with eBAY.
Do you mean if you buy postage from ebay the return address on there will be my registered address?

Or do you mean if a buyer created a return address, the label you can buy from ebay has my registered address on as return address?

Last edited by Bazman; 04-11-2021 at 09:29 AM.
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Default Re: Buyer requesting seller details?

If you've changed your return address then the buyer will see whatever new return address you added. There is no reason for your registration address to be on return labels if you've changed your return address.
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Default Re: Buyer requesting seller details?

Quote:
Originally Posted by phaz0rz View Post
There used to be an option to request a seller's direct contact information but I'm sure that feature has been removed by now. Like agent hinted at.. eBay has made it where almost all communication must be done through their platform. It's nearly impossible to even get email addresses these days.
Ok great thanks

What about PayPal, I've got a real account not signed up to managed payments yet.

Can a buyer request your full name and address from PayPal do you know?
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Default Re: Buyer requesting seller details?

Quote:
Originally Posted by Bazman View Post
Do you mean if you buy postage from ebay the return address on there will be my registered address?

Or do you mean if a buyer created a return address, the label you can buy from ebay has my registered address on as return address?

Both statements are incorrect.

If you add a new return address and you use eBay to print your shipping labels, your shipping labels will show whatever your current return address is. Tons of sellers use warehouses for order fulfillment - making the registration address totally irrelevant.

If a buyer requests a return and you use eBay to send them a return label, the label will show whatever return address you're currently using. Again, registration address is irrelevant.
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Default Re: Buyer requesting seller details?

Quote:
Originally Posted by phaz0rz View Post
If you've changed your return address then the buyer will see whatever new return address you added. There is no reason for your registration address to be on return labels if you've changed your return address.
Lol ok didn't think that made sense
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Default Re: Buyer requesting seller details?

Quote:
Originally Posted by phaz0rz View Post
Both statements are incorrect.

If you add a new return address and you use eBay to print your shipping labels, your shipping labels will show whatever your current return address is. Tons of sellers use warehouses for order fulfillment - making the registration address totally irrelevant.

If a buyer requests a return and you use eBay to send them a return label, the label will show whatever return address you're currently using. Again, registration address is irrelevant.
Makes sense thanks
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Default Re: Buyer requesting seller details?

Quote:
Originally Posted by Bazman View Post
Ok great thanks

What about PayPal, I've got a real account not signed up to managed payments yet.

Can a buyer request your full name and address from PayPal do you know?

No
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Default Re: Buyer requesting seller details?

Quote:
Originally Posted by phaz0rz View Post
No
Good to know!

What about if you get a vero takedown, can ebay give the rights owner your registered name and address?

(Curious as I've had 2 vero takedown before, once for a high end real product, but was used, and once where I made a mistake by adding a brand name to increase SEO for a different product)
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Default Re: Buyer requesting seller details?

Yes they can and do.. but I've never heard of anything resulting from it.
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