task complete 15 Jan 2010 Confirm your bank account Information Submitted Complete
task complete 15 Jan 2010 Confirm your credit card Information Submitted Complete
15 Jan 2010 Waiting for your response Resolve
15 Jan 2010 Photo ID Waiting for your response Resolve
15 Jan 2010 Provide Invoices Waiting for your response Resolve
15 Jan 2010 Supplier Contact Info Waiting for your response Resolve
task complete 15 Jan 2010 Validate your Account Information Information Submitted Complete 15 Jan 2010 Confirm National Insurance number Waiting for your response Resolve
15 Jan 2010 Update phone numbers Waiting for your response Resolve
15 Jan 2010 Provide proof of delivery Waiting for your response Resolve
15 Jan 2010 Provide more information about payments Waiting for your response
Seems like they asking for a lot, is this normal???
Phoned Paypal and told them that i didnt know my N.I number so i phoned the inland revenue & they advised me that i should not give my N.I Number over the internet including Paypal.
Paypal adviser said no problem, i dont need to submit it :D
I wouldnt even bother playing to their tune with this anymore. You have shown willing and have completed the first steps but there is NO GUARANTEE that they will lift the limitation once you complete everything to the letter.
The chances are that they will but you will have to do an awful lot more dancing for them so complete all those steps.
You also have quite a few more steps to go, you have the choice to literally perservere and just give them everything, or to forget the PP account and create another.
Personally I would forget it and move on, (but withdraw any funds after 180 days)
Its interesting that the PP advisor said "you dont need to submit your NI number" when it is a step. If you are determined you could complete all the other steps then ring them and quote the guy saying that you dont need to submit the NI.
ALways keep names of PP employess and times and dates so you can quote them.
Agreed, stop playing around and warn them that unless they release your money (assuming you have some in there) you will take legal action. Set them a short deadline and then send a formal notice to begin legal action, never accept the 180 days.
Yes I wouldnt even bother considering any form of legal action. They hold all the cards as we have all accepted the terms and conditions and they can pretty much do as they please.
All you can do is know that in 180 days you will get any funds back. Once you accept this life is a lot easier, talking of legal action is a waste of time and will only cause you stree anger and worry, plus its pointless.
No, it's not difficult. TOS crap. It's completely illegal for them to hold YOUR money. A TOS which is deemed unfair will not hold up in court. A judge will simply look at who owns the money.
What gives them the right to hold a few grand?
Paypal try to claim that it is EU anti money laundering rules, but the simple fact is that there is no such EU rule which applies here. Ask for it in writing and see if they can produce something.
You can go to moneyclaim.gov.org and file a claim online...costs £25 and Paypal will have to pay the fees. They will probably release the funds once the claim arrives if not before when they realise you are serious.
Paypal use a number of reasons for holding your money one of them being EU anti laundering, but there doesn't appear to be any legislation which requires any company to freeze your account.
If you are fully verified and linked to a UK bank there should be no reason to freeze your money for months. The OP has 1 negative.
Paypal do not own your money and are holding it against your will. I'm quite sure that's unlawful without any sufficient reason for doing so.
paypal ltd: problems with ID required 
