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UK PayPal Talk General issues related to UK Paypal

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Old 02-14-2013
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Default paypal reversing money withdrawn into bank account

How is this possible, is it because a direct debit was set up with PayPal? How can the money once withdrawn into a bank account, be reversed back to paypal?
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It is in your user agreement they can debit your account for various reasons.
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Quote:
Originally Posted by Roscoe View Post
OP is not a subscriber, Roscoe.
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Quote:
Originally Posted by mynameis View Post
How is this possible, is it because a direct debit was set up with PayPal? How can the money once withdrawn into a bank account, be reversed back to paypal?
Giving them the DD mandate allows them access to your bank account.

Simple solution when UK users have issues with paypal is to cancel this mandate.

It is IMPERATIVE that anyone take action as soon as they perceive issues with paypal.

Procedure is to contact the bank. Get the name of the person you speak to at the bank. Instruct the bank that you withdraw the DD mandate. Just state I withdraw my permission for paypal to touch my account.

Some banks may cancel all DDs. Check with them regarding that.

It is also better to know that banks do these cancellations but allow several days to make them fully effective.
Make sure before you finish the conversation that the bank KNOWS you have withdrawn your permission for paypal to access your account. Tell them you will not be responsible for any overdrawn fees that could occur.
Get the bank to confirm this in writing either by email or letter as well.

This is how I treat paypal in the UK. You have the right as a customer to do this.
Amen
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Old 02-15-2013
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alot of online accounts, you can do it yourself without the need to contact the bank.

in t u.k any wayyyy
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Quote:
Originally Posted by GreenBean™ View Post
Giving them the DD mandate allows them access to your bank account.

Simple solution when UK users have issues with paypal is to cancel this mandate.

It is IMPERATIVE that anyone take action as soon as they perceive issues with paypal.

Procedure is to contact the bank. Get the name of the person you speak to at the bank. Instruct the bank that you withdraw the DD mandate. Just state I withdraw my permission for paypal to touch my account.

Some banks may cancel all DDs. Check with them regarding that.

It is also better to know that banks do these cancellations but allow several days to make them fully effective.
Make sure before you finish the conversation that the bank KNOWS you have withdrawn your permission for paypal to access your account. Tell them you will not be responsible for any overdrawn fees that could occur.
Get the bank to confirm this in writing either by email or letter as well.

This is how I treat paypal in the UK. You have the right as a customer to do this.
Amen
I was thinking of cancelling DD mandates with my banks too (just for an extra layer of protection), but wondered if the bank will notify the DD originator (PP) that the DD mandate has been cancelled. If so, would that not raise an issue with PP?
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Yes the bank will normally notify them that the DD has been cancelled
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Quote:
Originally Posted by NoneOther View Post
Yes the bank will normally notify them that the DD has been cancelled
Thought as much. Wondered if the DD mandate being cancelled, gives away the name on the bank account too?

This method is perhaps only to be used as a last resort, or if you run into issues as GB said, as it should protect your bank funds.
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