Re: PayPal limited but eBay still fine
I too got my account limited 2 days ago without a reason, no problems on the account, all funds for valid eBay transactions and no disputes etc. When I rang up customer service I was told that the account didn't show a reason and that they would ask the team behind it to contact me via email to let me know whats required, chances are it was just documents etc.
2 hours later I got an email saying my account would be closed and my funds held and released over a period of up to 180 days, been reviewed every 30 days for release. This really p!ssed me off as I have just over £300 which I didn't get chance to pull.
I again rang customer support, they had a look and couldn't understand why so told me they would email the "back office" to ask why and I would get an email. Well after 24 hours I heard nothing so I rang back and complained. The guy this time looked at the account, contacted the review poeple and asked why my account was closed, nobody could understand why it had been closed so reopened the account and took it back to the review request. Now I need to submit ID documents, supplier invoices and proof of delivery of the goods I've sold. This is not a problem as I can get ID doc's and make invoices and actually have proof of postage cert's from Royal Mail.
Seems odd that PayPal would put my aco**** in review for document request, not actually ask me for documents and then close my acount when I ask what do they need, seems very heavy handed for a new account with no single transaction over £5 and considering my eBay account is in perfect health, DSR is 5.0/5.0, feedback is 100% and eBay just increased me from 10 to 50 then to 150 items in a 45 day period and my account is above standard.
Seems PayPal are just determin to p!ss new customers off which seems silly since its the customers they earn money from, lol.
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