help! paypal limited !

[xzaofei]

help! paypal didn't send any email to me, I have contacted with paypal, they only want me to waiting, and no documents must to upload, my account has been reviewed.
the first screen:

We recently noticed an issue with your account. For information on what you can and can't do while your account is limited, go to the Resolution

Centre.

Why is my account access limited?

Your account access has been limited for the following reason(s):

15 Nov 2014: For reasons relating to the safe use of the PayPal Service we need some more information about you and your account to help confirm

your identity.

(Your case ID for this reason is PP-xxx-xxx-xxx-xxx.)
This limitation cannot be appealed against.

there is one case in my paypal,

Resolution Centre – Case Reversal Details

This case is under review.

We will let you know when the investigation is complete or if we require any additional information from you.

Inquiry by PayPal - Case ID: PP
Status:Being Reviewed by PayPal
Transaction ID: 5360
Buyer Name & Email: Kersten
Transaction Amount: €xx.xx EUR
Transaction Date: 4 Nov 2014

[rsot]

Going to have to contact them to try and resolve then.

[xzaofei]

Originally Posted by rsot

Going to have to contact them to try and resolve then.

thanks for your respond, I have contacted with paypal, they only want me to waiting, and no documents must to upload, my account has been reviewed