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Problems with lifting paypal limits
 

Hello everyone.

Time came to lift my paypal limits due to received too much and account has been limited :)
So, I go to resolve and issue and try to follow all steps.
however, when i click on the link CONFIRM YOUR PERSONAL INFORMATION, it does not do nothing (does not allow to the form where you fill in your details and then allows you to upload documents), just I am having a note MORE ACCOUNT INFORMATION REQUIRED.
So cannot even submit the documents or do anything else.
Any suggestions on what should I do to resolve the problem?

Thanks...

Re: Problems with lifting paypal limits
 

www.paypal.co.uk/uploadstatement

Send them there and then call to say you've uploaded them.

Re: Problems with lifting paypal limits
 

Happened a few times. Have you tried logging out and in again?

Re: Problems with lifting paypal limits
 

Also if you have already been limited you can go to the resolution centre and click on the 'add' button to attach files there if it keeps happening.

Re: Problems with lifting paypal limits
 

Thanks guys for your help. thats a strange thing that I cant see any upload or something buttons. Callidus given great option, however would like to avoid calling them :)

Re: Problems with lifting paypal limits
 

Logging out, clearing cookies and logging back in clears many of the current Paypal "glitches".

Re: Problems with lifting paypal limits
 

Lovely. Let me try this. Thanks

Re: Problems with lifting paypal limits
 

Just so let you know, clearing cookies does not work in this case unfortunately

Re: Problems with lifting paypal limits
 

http://i.ebayimg.com/00/$(KGrHqR,!jo...S7D!~~0_35.JPG



Quick blow and all problems sorted but you will need a new computer. Ha.

:pound:

Re: Problems with lifting paypal limits
 

When you log in, there isn't message saying 'this limitation cannot be appealed against' at the bottom in bold is there?

If not, you could try and new user profile. This has worked for me, not ideal as loss of cookies, but you have cleared them anway.

Re: Problems with lifting paypal limits
 

Clearing cookies / logging in & out doesn't solve this nor will a new browser. You either use the link I provided and wait OR use the link and call.

OR you can FAX the docs using the same link.

That's the only options.

Re: Problems with lifting paypal limits
 

Typewriter :)

Re: Problems with lifting paypal limits
 

Submitted everything. Lets see when they can review it :))))

Re: Problems with lifting paypal limits
 

How long is the review time ? got some docs I uploaded on the 5th not got anything back yet

Re: Problems with lifting paypal limits
 

Up to 5 weeks. Depends how much money has gone through the Paypal ie how close you are to the limit. If you've hit the limit, it only takes a day or two.

Re: Problems with lifting paypal limits
 

Best of luck

Re: Problems with lifting paypal limits
 

Always down to their mood, innit.

:brushteeth:

Re: Problems with lifting paypal limits
 

Not a good idea to clear your cookies

Re: Problems with lifting paypal limits
 

Yes, I'm well aware of that.

Under normal circumstances, it is not a good idea to clear cookies, however in the past, as per the discussion in this dated thread, there were some glitches that could be cleared by doing that very thing.

Re: Problems with lifting paypal limits
 

Not ideal but it is sometimes needed under certain circumstances such as the one mentioned in this thread

For the most part if you can avoid clearing cookies that is always preferable

Re: Problems with lifting paypal limits
 

Anyone know how long PayPal are currently taking to lift Eu receiving limits?

I submitted documents on 18th October still not had anything back

Re: Problems with lifting paypal limits
 

In the run up to Christmas there are usually long delays. After Christmas last year they sped up a lot and cleared the backlog. If you go over the EU limit that will help speed it up as well