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Problems with lifting paypal limits
 

Hello everyone.

Time came to lift my paypal limits due to received too much and account has been limited :)
So, I go to resolve and issue and try to follow all steps.
however, when i click on the link CONFIRM YOUR PERSONAL INFORMATION, it does not do nothing (does not allow to the form where you fill in your details and then allows you to upload documents), just I am having a note MORE ACCOUNT INFORMATION REQUIRED.
So cannot even submit the documents or do anything else.
Any suggestions on what should I do to resolve the problem?

Thanks...

Re: Problems with lifting paypal limits
 

www.paypal.co.uk/uploadstatement

Send them there and then call to say you've uploaded them.

Re: Problems with lifting paypal limits
 

Happened a few times. Have you tried logging out and in again?

Re: Problems with lifting paypal limits
 

Also if you have already been limited you can go to the resolution centre and click on the 'add' button to attach files there if it keeps happening.

Re: Problems with lifting paypal limits
 

Thanks guys for your help. thats a strange thing that I cant see any upload or something buttons. Callidus given great option, however would like to avoid calling them :)

Re: Problems with lifting paypal limits
 

Logging out, clearing cookies and logging back in clears many of the current Paypal "glitches".

Re: Problems with lifting paypal limits
 

Lovely. Let me try this. Thanks

Re: Problems with lifting paypal limits
 

Just so let you know, clearing cookies does not work in this case unfortunately

Re: Problems with lifting paypal limits
 

http://i.ebayimg.com/00/$(KGrHqR,!jo...S7D!~~0_35.JPG



Quick blow and all problems sorted but you will need a new computer. Ha.

:pound:

Re: Problems with lifting paypal limits
 

When you log in, there isn't message saying 'this limitation cannot be appealed against' at the bottom in bold is there?

If not, you could try and new user profile. This has worked for me, not ideal as loss of cookies, but you have cleared them anway.

Re: Problems with lifting paypal limits
 

Clearing cookies / logging in & out doesn't solve this nor will a new browser. You either use the link I provided and wait OR use the link and call.

OR you can FAX the docs using the same link.

That's the only options.

Re: Problems with lifting paypal limits
 

Typewriter :)

Re: Problems with lifting paypal limits
 

Submitted everything. Lets see when they can review it :))))

Re: Problems with lifting paypal limits
 

How long is the review time ? got some docs I uploaded on the 5th not got anything back yet

Re: Problems with lifting paypal limits
 

Up to 5 weeks. Depends how much money has gone through the Paypal ie how close you are to the limit. If you've hit the limit, it only takes a day or two.

Re: Problems with lifting paypal limits
 

Best of luck

Re: Problems with lifting paypal limits
 

Always down to their mood, innit.

:brushteeth:

Re: Problems with lifting paypal limits
 

Not a good idea to clear your cookies

Re: Problems with lifting paypal limits
 

Yes, I'm well aware of that.

Under normal circumstances, it is not a good idea to clear cookies, however in the past, as per the discussion in this dated thread, there were some glitches that could be cleared by doing that very thing.

Re: Problems with lifting paypal limits
 

Not ideal but it is sometimes needed under certain circumstances such as the one mentioned in this thread

For the most part if you can avoid clearing cookies that is always preferable

Re: Problems with lifting paypal limits
 

Anyone know how long PayPal are currently taking to lift Eu receiving limits?

I submitted documents on 18th October still not had anything back

Re: Problems with lifting paypal limits
 

In the run up to Christmas there are usually long delays. After Christmas last year they sped up a lot and cleared the backlog. If you go over the EU limit that will help speed it up as well

Re: Problems with lifting paypal limits
 

I did that with one of my other accounts

They were still taking too long, it had been a few days so I rang them.

24 hours later they lifted the limit and 20mins after that they limited the paypal account :mad: no idea why, so don't want to be in the same situation.

Re: Problems with lifting paypal limits
 

Currently have a few accounts gone over EU limit since the 29th, docs were uploaded a long time ago! Still not heard anything back it's been 8+ days counting so all who are saying 1-2 days that's not true at the minute believe me...

Re: Problems with lifting paypal limits
 

I have 2 x accounts which went over EU limit around the end of November.
Submitted documents when asked and both accounts had the limit lifted within 48 hours. Been going strong ever since!

The reason you have been limited again, could possibly be due to the quality of your documents...

Re: Problems with lifting paypal limits
 

It's simple to do when you're using your real information, stealth on the other hand, most people will fail when asked for this info

Re: Problems with lifting paypal limits
 

I submitted documents around 2 weeks ago but in the past I've been impatient and rang up within a few days of submitting documents. Yes they accepted them but my account ended up being permanently banned for reasons I do not know, they must've had a deeper look into my sales history and not like what I've been doing so I'm trying to steer clear of escalating a review of my documents via a phone call. Their staff over the phone in the UK anyways are really nice however the people who make decisions definitely have an evil streak in them.

Re: Problems with lifting paypal limits
 

I dont think it was the quality of documents.

Like I said I received one email to say limits had been lifted then another 20mins later to say you've been limited.

I bought the account with docs from a reputable person on the forum so I don't doubt the docs

Re: Problems with lifting paypal limits
 

Avoid calling... my limits been lifting when i called is well, and limited few hours later...

Re: Problems with lifting paypal limits
 

Can anyone confirm current time scale of docs being verified once you hit EU limit. I have a few accounts that have gone over & 2 weeks on still waiting for docs to be checked...

Re: Problems with lifting paypal limits
 

Its been 3 weeks for me and still nothing. They consider themselves basically like a bank yet no bank would take this long to process a simple request. Its a painful wait because I could be getting a lot more sales with that account but I'm not ringing them at any cost...

Re: Problems with lifting paypal limits
 

I would would definitely advice not to call in.

Let it play itself out.

I have accounts where docs have been submitted (not reached limit yet) its been nearly two months!

Re: Problems with lifting paypal limits
 

Guess I'm not alone then, I've already rang in with one account! Which I'll probably regret once it's limited. The rest I'll just have to wait out see what happens....

Re: Problems with lifting paypal limits
 

ive put docs in etc, and now went over the 2000 so pp has limited it been 8 days ago since I submitted the docs on a soft limit thinking it get seen....should I just hold tight?

Re: Problems with lifting paypal limits
 

Anyone else wanting to join party...wondering how many others are have same issue??

Re: Problems with lifting paypal limits
 

Sounds like paypal are allowing loads of accounts to hit EU limits so they have a nice wedge of money to hold for 180 days to start off the new year...

Re: Problems with lifting paypal limits
 

You are all not alone, i have 7 accounts waiting with docs.


1 other account keeps getting limited after each payment asking for the same stuff everytime.


it's been limited 11 times so far, haha. each asking for the exact same stuff.

Invoice after invoice after invoice...

Re: Problems with lifting paypal limits
 

Do not call in at all, i have lost 3 accounts so far...been hit with 180 days hold...lost all hope now with others...

Re: Problems with lifting paypal limits
 

Could anyone shed some light. I've lost 2 accounts so far even though I uploaded docs 3 weeks before hand. Is it safe to wait until you hit limit and then upload??

Re: Problems with lifting paypal limits
 

Best way is to upload them and ignore them until they pass

Personally I use the accounts and disregard the docs, eventually they get lifted.