Problems with lifting paypal limits

[dealmate]

Hello everyone.

Time came to lift my paypal limits due to received too much and account has been limited
So, I go to resolve and issue and try to follow all steps.
however, when i click on the link CONFIRM YOUR PERSONAL INFORMATION, it does not do nothing (does not allow to the form where you fill in your details and then allows you to upload documents), just I am having a note MORE ACCOUNT INFORMATION REQUIRED.
So cannot even submit the documents or do anything else.
Any suggestions on what should I do to resolve the problem?

Thanks...

[Callidus]

www.paypal.co.uk/uploadstatement

Send them there and then call to say you've uploaded them.

[Bunneh]

Happened a few times. Have you tried logging out and in again?

[Bunneh]

Also if you have already been limited you can go to the resolution centre and click on the 'add' button to attach files there if it keeps happening.

[dealmate]

Thanks guys for your help. thats a strange thing that I cant see any upload or something buttons. Callidus given great option, however would like to avoid calling them

[Ebayorbust]

Logging out, clearing cookies and logging back in clears many of the current Paypal "glitches".

[dealmate]

Lovely. Let me try this. Thanks

[dealmate]

Just so let you know, clearing cookies does not work in this case unfortunately

[GreenBean]

Quick blow and all problems sorted but you will need a new computer. Ha.

[wired]

When you log in, there isn't message saying 'this limitation cannot be appealed against' at the bottom in bold is there?

If not, you could try and new user profile. This has worked for me, not ideal as loss of cookies, but you have cleared them anway.

[Callidus]

Clearing cookies / logging in & out doesn't solve this nor will a new browser. You either use the link I provided and wait OR use the link and call.

OR you can FAX the docs using the same link.

That's the only options.

[rsot]

Originally Posted by GreenBean

Quick blow and all problems sorted but you will need a new computer. Ha.

Typewriter

[dealmate]

Submitted everything. Lets see when they can review it )))

[Researcher]

How long is the review time ? got some docs I uploaded on the 5th not got anything back yet

[Ebayorbust]

Up to 5 weeks. Depends how much money has gone through the Paypal ie how close you are to the limit. If you've hit the limit, it only takes a day or two.

[rsot]

Originally Posted by dealmate

Submitted everything. Lets see when they can review it )))

Best of luck

[GreenBean]

Originally Posted by Ebayorbust

Up to 5 weeks. Depends how much money has gone through the Paypal ie how close you are to the limit. If you've hit the limit, it only takes a day or two.

Always down to their mood, innit.

[NigelLikesCheesecake]

Originally Posted by Ebayorbust

Logging out, clearing cookies and logging back in clears many of the current Paypal "glitches".

Not a good idea to clear your cookies

[Ebayorbust]

Originally Posted by NigelLikesCheesecake

Not a good idea to clear your cookies

Yes, I'm well aware of that.

Under normal circumstances, it is not a good idea to clear cookies, however in the past, as per the discussion in this dated thread, there were some glitches that could be cleared by doing that very thing.

[JamesNorth101]

Originally Posted by NigelLikesCheesecake

Not a good idea to clear your cookies

Not ideal but it is sometimes needed under certain circumstances such as the one mentioned in this thread

For the most part if you can avoid clearing cookies that is always preferable

[agent-x]

Anyone know how long PayPal are currently taking to lift Eu receiving limits?

I submitted documents on 18th October still not had anything back

[JamesNorth101]

In the run up to Christmas there are usually long delays. After Christmas last year they sped up a lot and cleared the backlog. If you go over the EU limit that will help speed it up as well