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08-07-2014
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Activity: 0% Longevity: 0% | | huge increase in inr
Any other uk users of royal mail noticed a large spike of item not recieved cases/messages?
either somethingsbup at royal fail or buyers are getting worse.
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08-07-2014
| | Executive [VIP] | | Join Date: Sep 2007
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Activity: 0% Longevity: 96% | | Re: huge increase in inr
Combo of both.
Two accounts darn sarf are having issues big time. |
08-07-2014
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Activity: 35% Longevity: 63% | | Re: huge increase in inr
Had a huge spike recently in INR cases on a couple of accounts. Its done my defect rate all sorts of damage for the next 3 months on those accounts.
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08-07-2014
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Activity: 0% Longevity: 75% | | Re: huge increase in inr
Royal Mail sack someone for stealing everyday thats 355 peps a year jokers
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08-07-2014
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Activity: 0% Longevity: 75% | | Re: huge increase in inr
Postman who targeted the City of London in biggest letter theft in Royal Mail history to steal £2.3MILLION weeps in the dock as he is jailed for eight years
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08-07-2014
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Activity: 0% Longevity: 75% | | Re: huge increase in inr
Royal Mail worker 'stole more than 42,000 parcels and packages'
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08-07-2014
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Activity: 0% Longevity: 61% | | Re: huge increase in inr
I've noticed the opposite at the moment, but a few weeks ago I had a bad week I must admit, it's hard to not let it bother you, especially when you get the "not got it" emails that are most likely scammers.
That stupid advert they put up now and again "We guarantee you will get your item, or you money back", doesn't help.
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08-07-2014
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Activity: 35% Longevity: 63% | | Re: huge increase in inr
It is very frustrating to be punished as a seller for Royal Mail's incompetence. Sending all items via tracked mailed would be the ideal solution, but it is just not a feasible options as it triples already high postage costs.
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08-07-2014
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Activity: 0% Longevity: 75% | | Re: huge increase in inr
im testing the water with Inpost and its cheap as chips and citylink do the deliveries
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08-07-2014
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Activity: 100% Longevity: 83% | | Re: huge increase in inr Quote:
Originally Posted by stevebills Postman who targeted the City of London in biggest letter theft in Royal Mail history to steal £2.3MILLION weeps in the dock as he is jailed for eight years | Legendary.
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08-07-2014
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Activity: 0% Longevity: 56% | | Re: huge increase in inr Quote:
Originally Posted by stevebills im testing the water with Inpost and its cheap as chips and citylink do the deliveries | Having nothing but trouble with inpost recently. Sent 280 items with them since May, ~60 took over 7 WORKING days to get there - my DSRs are not looking great.
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08-07-2014
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Posts: n/a
Activity: 0% Longevity: 0% | | Re: huge increase in inr
Atleast I know im not being targeted.
Its about time royal mail tracked all parcels.
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08-07-2014
| Senior Member | | Join Date: Aug 2014
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Activity: 0% Longevity: 56% | | Re: huge increase in inr
Yes I have noticed an increase also.
I am very very lucky that my items all cost £3 so to keep high ratings I send another out without question. Some could call that too trusting but my last account was top rated seller and 100% feedback.
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08-08-2014
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Activity: 0% Longevity: 91% | | Re: huge increase in inr
I think some people, only a proportion of inr are snad but cannot be bothered to return it...I believe most post turns up, poss late, but service is still good.....I noticed it too btw
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08-08-2014
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08-08-2014
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Activity: 0% Longevity: 68% | | Re: huge increase in inr
I'm also getting a few item not received cases, even though tracking shows it was delivered.
One recent transaction, customer claimed it never arrived and I was furious. I called up USPS to do an investigation. USPS concluded item was in fact delivered.
Customer escalated case to eBay and they won. I lost the case, the item, and $150.
I saw there was an Appeal button. So I said, what the heck?, I gave eBay the USPS case# and wrote to them in summary...."The Government provided proof to me it was delivered, what more do you need and why does eBay believe this fraudulent buyer?"
Two days later, I get this email... Quote:
Dear xxxxxxxxx
Thank you for contacting us about case 1234567 for the following item:
We've reviewed your concerns and have reversed the outcome of the case. Within 48 hours, we'll credit the PayPal account used to provide reimbursement for this case. If you used another payment method, please open a PayPal account with the email address we have on file. This will enable you to claim your money.
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I nearly did back flips | The Following 4 Users Say Thank You to An0nym0u$ For This Useful Post: | |
08-08-2014
| | Executive [VIP] | | Join Date: Sep 2010
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Activity: 0% Longevity: 79% | | Re: huge increase in inr Quote:
Originally Posted by An0nym0u$ I'm also getting a few item not received cases, even though tracking shows it was delivered.
One recent transaction, customer claimed it never arrived and I was furious. I called up USPS to do an investigation. USPS concluded item was in fact delivered.
Customer escalated case to eBay and they won. I lost the case, the item, and $150.
I saw there was an Appeal button. So I said, what the heck?, I gave eBay the USPS case# and wrote to them in summary...."The Government provided proof to me it was delivered, what more do you need and why does eBay believe this fraudulent buyer?"
Two days later, I get this email...
I nearly did back flips | | The Following 3 Users Say Thank You to MM78 For This Useful Post: | |
08-08-2014
| Senior Member | | Join Date: Sep 2010
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Activity: 0% Longevity: 78% | | Re: huge increase in inr Quote:
Originally Posted by An0nym0u$ I'm also getting a few item not received cases, even though tracking shows it was delivered.
One recent transaction, customer claimed it never arrived and I was furious. I called up USPS to do an investigation. USPS concluded item was in fact delivered.
Customer escalated case to eBay and they won. I lost the case, the item, and $150.
I saw there was an Appeal button. So I said, what the heck?, I gave eBay the USPS case# and wrote to them in summary...."The Government provided proof to me it was delivered, what more do you need and why does eBay believe this fraudulent buyer?"
Two days later, I get this email...
I nearly did back flips | The only problem I have is why they did not do their job right in the first instance?
Great that you got your money back though
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08-08-2014
| | Executive [VIP] | | Join Date: Apr 2013
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Activity: 35% Longevity: 63% | | Re: huge increase in inr Quote:
Originally Posted by An0nym0u$ I'm also getting a few item not received cases, even though tracking shows it was delivered.
One recent transaction, customer claimed it never arrived and I was furious. I called up USPS to do an investigation. USPS concluded item was in fact delivered.
Customer escalated case to eBay and they won. I lost the case, the item, and $150.
I saw there was an Appeal button. So I said, what the heck?, I gave eBay the USPS case# and wrote to them in summary...."The Government provided proof to me it was delivered, what more do you need and why does eBay believe this fraudulent buyer?"
Two days later, I get this email...
I nearly did back flips | Win for the good guys.
Makes a nice change.
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08-09-2014
| Junior Member | | Join Date: Feb 2013
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Activity: 0% Longevity: 65% | | Re: huge increase in inr
my issue is that these open cases harm your bloody ratings now
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08-09-2014
| Subscribed [VIP] | | Join Date: May 2014
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Activity: 0% Longevity: 58% | | Re: huge increase in inr Quote:
Originally Posted by bigdaz my issue is that these open cases harm your bloody ratings now | ebay also set this up nicely for buyers to automatically open inr cases.
If a customer try to contact his seller to ask about delivery and click on item not received on ebay message system, ebay automatically re-direct to open a case.
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08-09-2014
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Activity: 100% Longevity: 83% | | Re: huge increase in inr Quote:
Originally Posted by freeuk7 ebay also set this up nicely for buyers to automatically open inr cases.
If a customer try to contact his seller to ask about delivery and click on item not received on ebay message system, ebay automatically re-direct to open a case. | These auto-opening of cases is troublesome
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