Quote:
Originally Posted by sarah74  Hi,
I sold an item to a buyer last month 13th Dec now after a whole month the buyer is telling me they want to return it because the bought a similar item and don't want two of the same.
Do I have to accept this return? because the buyer said the item was non defective and only changed his mind.
My return policy clearly states within 3 business days only.
Can somebody advise me here as this is very annoying.
Also I don't sell alot of stuff so will this put my account in the negative as I will have a hight refund rate after this. | Here is Amazon's return policy for electronics cut and pasted- It indicates the original packing must be included Other Electronics 30 days New.
If the electronic item is missing the UPC or serial number, no refund will be issued. Yes, including original accessories
http://www.amazon.com/gp/help/customer/display.html?nodeId=901908
Last edited by Melissa1971; 01-06-2011 at 10:07 PM.
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