How can i deal with this??
My new "stealth" seller account was up and running perfectly, total sales since july around 3k...numerous fba orders and some fbm, one positive feedback. No violations at all, account health was perfect.
I opened a new account with my brother's identity, on a new ip address and his details. He did the video verification etc and basically, i took over the account.
So not technically a "stealth" account but not a legit account either. first sale was 7.20
Long story short, i got sick of the returns getting sent to his address and having to always ask him to deal with the returned items so 2 days ago i changed the return address. that was all i changed. i didnt realize it would cause any issues at all, but sure as ****, yesterday i got the account deactivation notice for Multiple Selling Accounts Policy violation...i didnt think they even monitored your return address settings. They linked it to my old suspended account based purely on the return address, which is an office building with numerous other suites. I simply changed the return address from his home address to another suite number in the same office building that my suspended account was in with a new, unused ste number.
Now they want
"A Plan of Action that includes:
Verification that the originally enforced account was successfully reactivated, or (Not Possible)
An explanation and supporting documentation to show that you no longer own/no longer have a relationship to the originally enforced account"
How do you supply proof that you arent related to a suspended account? Even if it wasnt related, how do you prove a negative?
Advice appreciated.
thanks
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