Forum

All my 5 accounts are gone
 

Just got all of my 5 account are gone I think.

Have not got any email from them yet but could not log in any of my account

These account made around the US and used same IP address range. Different windows user account, different IP, MAC, Computer Name

But don't know why they all go down at the same time

Chat with them and got this

Bah. Not what you want to have happen.

So you sold an item or brought an item? paypal ok?

I'm thinking you might turn around and be given abusing ebay suspensions. (More than likely a link.)

Not being the bearer of bad news, but best to let you know.

For now, preferable to wait for further ebay responses:mad2:

Ebay or amazon?

Yeah! Gamefreak passed the test.

GreenBean did not. LOL.

re-reading it (and a pm) wrong reply.:doh:

As you were :peace:

I would wait a bit - report back in 24.

They are ama zon account. They promise to reply in 24 hours. I just contact them last nigh by one of the account, have not touch the others 4 accounts yet.

I have like about 50 sold in one account and it is happen just after I make a refund on 1 order due to package lost in the mail

So you were not even suspended outright - that is weird.

24hours pass already, still no email, phone call from them even they promised either call or email with in 24 hours.

I will ring them tomorrow

I know what happened. This happened to me a few months back. They linked you through your second Mac address. What caused it for me:

Vmware(Mac spoofed) -> iPhone (can't change Mac)

That was my chain for Internet connection. Amazon can see the 2 closest mac addresses. They linked your accounts and outright deleted them. Same thing happened to me.

There could be a diff reason. How long were these accounts open for?

Don't ever accept that for an answer. Demand to speak with someone immediately. They will NEVER contact you.

The account opened about a month.

I call them every day, chat, email but no respond at all.

Every time they said the account specialist will contact me with in 24 hours but they never done anything.

Anyone know anyway to contact their account specialist? email, phone?

The regular CSR don't have access to my account :-(

Thank you

I have no experience with this although this has happened to a few people - hopefully your efforts will bear fruit =(

If you can NOT log into the accounts then they have been deleted from the customer point of view.
I had this happen about 6 months ago.
Amazon deleted about 15 of my accounts with money in them.
I lost all 12K that was in those accounts.

If you are still able to log into the accounts then you should fell lucky.

By the way..... They will NEVER contact you.
Even tho they say they will then NEVER will.

No, I CAN NOT log into my account at all.

SO they just took your money for good????????????

I can still received or request password change but can not log in at all.

I still received email from them ask me to rate the transaction that I buy on amazon

Thank you

Think I just had this happen to an active account of mine - posted only one listing up and now I can't even log in - nothing - thankfully no sales.

Edit: When I ask to change password, I get the Amazon e-mail which I click to make new password but now I can't log in with that password - is this what happens to you all as well?

Yes, same sh!t

I still got email from them for A-Z claim due to item not received. How the hell I ship the item if can't log into my account?

this just happened to me as well.....
listed an item, no sale, but can not log in anymore...password change "works" but still can not log in.

Very weird - must be auto shutdown without message.

Jesus christ...you lost ALL your money...no way at all about reclaiming it..ever???..i feel for you bro..

ive been considering going stealth(im in uk)...but all these horror stories from removed accounts etc quite frankly is getting me nervous lol...Am zon seems to be to be playing extremely dirty with regards to suspected stealth accounts...never thought they would play this dirty thoguh...that is downright theft...:eek::eek::eek:

You just need to get in touch with someone in Executive Customer Service. A complaint to the BBB worked for me. They promptly sent an email and the account magically reappeared.

Do you have a contact information for someone in the Executive Team?

When you file complaint to the BBB, are you using your local BBB?

Thank you

amazon are thieves. they are one of the dirtiest companies i've ever seen.

they ban a lot of people and just take the money.

MichaelW: I have a question. Are you using any VMWare? Or just different windows user accounts? Also, what type of internet? Dialup, vpn, usb dongle? What about the cc used to open the accounts? All the same cc? Prepaid card? Prepaid debit card that you have to register with a ssn & dob?

Anyone else that had this same issue, can you answer the same questions? I think they are good questions and obviously theres a reason why the accounts are gone. I think some of these factors could be a cause, but there is no tellin with Ama zon..

@Amazonian, further tips would be appreciated.

Yes. Just go to BBB.org and file a complaint. These complaints are handled by the Executive Customer Service Team. They actually have power to do something.

- No VMWare, I'm using windows user account, also different PC and OS (some run on Linux)
- Internet is Cable Modem and I can change IP as I want
- Used VCC both MC and VISA

I had the same. So so gutted!! so no chance to receover money? Im getting mixed respomses from this forum. some peple have been paid and some havent?

anyone been paid? my accounts are UK, Germany and France.. all went down withing hurs of each other...

Where do getting the info that ppl got paid?

Sorry to hear that bro

I wonder if they are linking through the VCCs.. Because trust me, im sure they know which are VCCs. Could be the bank that issued them or the supplier you get them from. I am not sure. Ive gotten VCCs and searched the bin on Credit Card BIN Numbers Database | Bank Identification Number Lookup | BIN List 2011 and it clearly says its a VCC. Or the VCC is issued from a bank in a foreign country, like Asia, Nigeria, but yet I am creating an account in the United States.

Would that sound fishy to you if you owned Amazon or ran their security team? Theres alot of scams going on around Amazon and I'm not talking about VeRO items. Thats probably the least of their worries. Because majority of people never know or realize that they have a VeRO, phake, or counterfeit item. Yeah, theres gonna be some charge backs, but not as many as all the people that list **** on there, but dont have the product, so therefore never ship anything, they just get the money and run.

Just gotta remember. Their security team probably gets on here on a regular basis, own both of the stealth books and has their geeky crew studying every bit of it. Then theres gonna be freelance security people or people who are starting a security company and assist e Bay and Ama zon in their security or fraud department.

I remember years ago, there was a site called CardCops or something like that. What they did was monitor carder, blackmarket, and fraud websites, along with irc networks and channels. These websites and channels would post people credit card information and the CardCops would have it reported, you could search their site at any time by entering in your name to see if your information was public. And it was some of these same things, not sure if CardCops was involved, but it helped bring down Shadowcrew and Carderplanet. The 2 sites were very popular and was also a popular story when the FBI and Secret Service shut them down and had several indictments that spread across the United States and other countries.

I went off topic, but it gives you an outlook that its not just Ama zon or eB ay that we have to worry about. Its also the people who want to be successful in life with their team of security experts, so they use the knowledge that this board has given us, therefore given them, to get their foot in the door with other companies, it looks good in a portfolio and to get recommendations from other companies and major corporations.

Its a conspiracy I tell ya. One big ass conspiracy. Damn I love America. =}=}

Please note, my comment was not meant to piss anyone off that isnt from America. :bounce:

Edit: I guess I should've Googled cardcops before I made the post. But yes, that is the company. http://www.cardcops.com/

I think the 2 accounts used a particular gift card and that gift card is bad for both pp and (now) Am az on...researching it farther.

Just got access to my deleted account from April, added a bank yesterday which I used before with amazon. I will confirm once payment is made into the bank.

They gave me access for 24 hours.

Good to know this type of ino.. many thanks

If it happen to you back in April and you have access to the account now, why would you cried? :doh:

@Kickboxerfighter - what did you do to gain back access to your deleted account from April?

so...vcc's are a no go now as far as axaxzxn are concerned??!..

time for an updated ghost book me thinks :P

VCCs still work - other accounts with diff VCC for me still are ok.

get this.. my amazon account was suspended and failed review. The kicker is this. I didn't ever get an email that it was going into review. Just immediately suspended permanently. I sold a total of 350.00 and have a 1 positive feedback of 5 stars. No a-z claims nor refunds. It was suspended after i added my local bank account (which was new and never used with any account)

I use (on a new machine i have recently purchased) Vmware, new xp pro installs on each vmware machine, using a VPN for each (private not a public vpn service), all information is matching my cards etc. and this information on the stealth account has also never been used. After selling for over a week and no issues plus getting feedback they suspended me permanently without warning. WTF??? any light on this reason? Please note that upon creating this account I sold 40 items (6.00 each) was it due to volume? only thing i can explain..

My account right now that was blocked without warning got no message either so yeah, they do this.

Were you selling an inventory list similar to a previously banned account?

While there are a lot of amazon merchants, you need to realize there are not a lot selling "the same thing" if you compare their inventory.

So if you have lets say 20 items up for sale, and get that account banned. Now a week later, a new account gets put up, in the same city as your old one and it just happens to have those 20 items for sale....

Amazon looks at things like that and plays the odds, the odds of a new merchant in your city having an identical or very similar inventory list, they just assume you are the same person they already banned and ban you again

Especially if you trip a velocity review early on the account. Real new people won't typically hit $500+ in a day. And realize it only takes about $750 in a month to trigger your first review. At which point someone sits there and examines your every action. They know your in the same area based on your IP as a previous ban. They sit there and compare you to every person in your IP area that has ever been banned, and if anything about your behavior or your inventory is suspicious, your out.

They can even link you from tracking numbers. If you are using those green forms from the post office, take a look some time, if they are sequential (and mine often are). If they see 2 or 3 accounts all using sets of sequential tracking numbers, they know you are selling from the same pile of delivery confirmation stickers. They also know when you log in. So if they see 2 or 3 accounts log in on the same day in the same order and the tracking numbers typed in are sequential as you are saying they are shipped.... they will assume you are the same accounts.

The kicker is, they dont need real proof, they only need to suspect you are a prior banned account. Its no real loss to them, they dont even have to care if they get it wrong.