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Re: Amazon keeping my money after the 90 day hold
 

Wing, you need to send them the documents to prove that these are legitimate items that they'll accept to get the funds released. I doubt they'll reinstate your account, but try to get the invoices and extra documents that you can get.

I don't know what you are selling so it's a little more difficult to tell you more specific things. But you NEED to try to give them those docs while the window is still open and ASAP. And pray they accep tit

Re: Amazon keeping my money after the 90 day hold
 

Ive been saying it for years amazon is only out to rip off sellers on the platform!! No one gets it .How do you think they got this big .Why do you think there is now in the news controversy about amazon taking over all of retail and they want to stop it..Destroying the retail sector. More power to you if you want to try and sell for that fool who keeps holding good sellers accounts hostage and millions of dollars of legitimate people that all they want to do is sell for a living

.I stopped buying on the site will not give bozo my hard earned money when back in the day I was a big legitimate seller that was railroaded by slime ball sellers trying to ride my coattails.. could not compete with me.So started false accusations and got my accounts shut down. I wallked away after that.In 2006-2007 I remember the market crashed and they mhad mass account deletions right before xmas ! could not make accounts they were shutdown immediately it was talked about all over the web. that is when I said the money train has parked and it is over. Just hope you guys can keep trying to sell good luck to you all..

Re: Amazon keeping my money after the 90 day hold
 

I think they just add the inventory to its own and take all the sellers money and dispurse it to many other of his sites that he scooped up the guy wants to be the only retailer in existence and this is why trump is trying to derail Amazon!!

Re: Amazon keeping my money after the 90 day hold
 

Seconding Aspkin. This is a good example of corporate bullying the little guys. Think it's a situation where they can't legitamately keep all your cash, especially if you've sold other items not in conflict with policy. They're currently holding 2.5k of my money, less than 1% of which was for items sold not adhering to policy. They're essentially being too lazy to sit down with you and go through your sales to determine what should be yours, and what shouldn't. Instead they're just saying 'Mine.'

Re: Amazon keeping my money after the 90 day hold
 

They nabbed me for $68k just this March. They haven't released and no longer respond to my emails. Anyone ever seek legal council to see what can be done? The items I sold were not counterfeit but I can't provide invoices. I bought them from a third party that verified the authenticity, but invoices they provide me aren't acceptable it seems.

Anyone ever seek legal council to have the funds released and have success? I was looking at these guys:

https://www.amazonsellerslawyer.com/

Sent them an email and spoke to them over the phone. Guy offers a service to attempt reinstatement for $2000. It's $3000 to get started taking legal action for the funds. From what he explained, the first thing to happen is for the case to go to arbitration where Amazon can decide to release the funds there. However, if they decide to take it to court, things get murky...especially the costs.

That said, anyone ever get their money back? Anyone care to tell?

Re: Amazon keeping my money after the 90 day hold
 

i did provide them invoices. then i got that last email. really need this money. its ridiculous

Re: Amazon keeping my money after the 90 day hold
 

Be careful spending that kind of money on a company online

Make sure to do the research and look for reviews/reputation

Re: Amazon keeping my money after the 90 day hold
 

still need help. i emailed jeff and i got:

Hello from Amazon.com.

Thank you for writing to us regarding your seller account.

The message you sent to Jeff Bezos has been referred to our team as we are best suited to address your concerns. Please know that Jeff's office will be provided with a copy of this message.

The funds in your account have been withheld because you did not submit a successful funds appeal.

Please note that this decision is final and we will not respond to further emails.

Re: Amazon keeping my money after the 90 day hold
 

Contact Jeffs team again, and try to work something out. If these are indeed authentic items, be persistent.

Re: Amazon keeping my money after the 90 day hold
 

emailed jeff and the team again,still nothing

Re: Amazon keeping my money after the 90 day hold
 

amazon sucks...end of story

Re: Amazon keeping my money after the 90 day hold
 

I would say wait awhile (like a few weeks) then email seller support and Jeff again. They legally cant hold your money forever. They would have to refund all the customers or pay you!

Re: Amazon keeping my money after the 90 day hold
 

May want to really read their term and conditions

They do keep money forever sometimes

Re: Amazon keeping my money after the 90 day hold
 

They do keep some money forever - has happened to bunch of us here sadly

Re: Amazon keeping my money after the 90 day hold
 

They can't keep your money - if you write good letter to them or call them and describe professional your situation your money will appear in your bank account.

If you talk to them and write letters like amateur, this kind of thing happens in Amazon money disappears.

Write to Jeff, performance team, call them someone from them will reply to you.

Re: Amazon keeping my money after the 90 day hold
 

Yeah that really sucks in these situations... Although, they can't really prove that items were inauthentic (unless they go to trial, which they won't).

Having said that, there is a way you might be able to retrieve the money.

Re: Amazon keeping my money after the 90 day hold
 

That is just not how Amazon operate im afraid

Re: Amazon keeping my money after the 90 day hold
 

i am afraid you have lost this battle, Amazon is keeping seller funds and not replying to their emails, thats why Jeff became the richest person in the world.

Re: Amazon keeping my money after the 90 day hold
 

Wing081,

I recently had some success getting my money back, but it was a very long and difficult process. If you're still having problems, send me a private message if you'd like and we can discuss.

Re: Amazon keeping my money after the 90 day hold
 

We meet the same problem this time.What shall we do?

Re: Amazon keeping my money after the 90 day hold
 

We meet the same problem this time.What shall we do?

Re: Amazon keeping my money after the 90 day hold
 

This is beyond silliness. Based on some ****er complaint they reach the conclusion that an item is ⊗⊗⊗⊗ and suspend someone. They are taking everyone on their platform for a ride including some very big brands.

Someone from Silicon Valley should found a new marketplace and bring the old days of eBay back (low selling fees...etc).