amazons keeping my money. Any help on getting it back? I sent an appeal and invoices. I find it ridiculous how they can just take your money away like that
First email:
Hello,
We are contacting you because it is has been more than 90 days since we took action on your account for the sale of inauthentic items. During this period, you have failed to successfully appeal for reinstatement. We previously informed you that we would withhold funds in your account if you did not successfully appeal. However, you may be able to recover funds held in your account if you demonstrate that the items sold are authentic.
Within the next 30 days, submit an appeal to
enforcement-appeals@amazon.com. We recommend you send unaltered documents that demonstrate the authenticity of your items. Please address all of the ASINs and violations that resulted in the removal of your Amazon listings.
You can view warnings and notifications we previously sent you about your violations via email by viewing the Notifications page in the Performance section of Seller Central:
https://sellercentral.amazon.com/gp/...fications.html.
If your appeal for funds is not successful, Amazon will continue to withhold some or all funds in your account. You may be eligible for partial disbursement of funds.
Once we receive your appeal, we will review it and respond with a final decision within 7 days.
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Second email:
Hello,
Your account is currently in a 30-day funds appeal period. You are not currently eligible to have your account reinstated.
If you have not submitted an appeal to recover any eligible funds, send your appeal to
enforcement-appeals@amazon.com.
Amazon may not respond to further requests for reinstatement.
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Last email:
Hello,
We reviewed the information you provided, and we have decided not to disburse any funds to you. Due to the nature of our business, we do not provide details on our investigation methods.
We may not respond to further emails regarding the status of your account or the permanent hold on your funds.
Regards,
Seller Performance Team
Amazon Payments
http://pay.amazon.com/us