Seller account verification

[babajaga]

My account has been checked 3 times. I received confirmation. Yesterday I received a letter stating that my account was suspended and ask about passport copy again. What is this nonsense? Why accounts are closed in UK, FR, IT, ES but Germany works well. I do not understand in Germany my data is valid but not elsewhere. Maybe this is a mistake.
Today I received letter that I have write action plan and will take further action to ensure that there is no problem. But I have no problem,


Dear Seller,

Good news! Your Selling on Amazon payment account has been activated.

We will get in touch with you if we need more information.

For
any assistance relating to Selling on Amazon or other Amazon services,
you can search our help pages or contact Seller Support:

https://sellercentral-europe.amazon....azon-form.html.

Happy Selling!
Amazon Payments

Please
note: This email was sent from a notification-only address that cannot
accept incoming email. Please do not reply to this email.

[babajaga]

Dear

We received your submission but do not have enough information to reactivate your account at this time. To reactivate your account, please send the following:

-- Greater detail on the root cause(s)
-- Greater detail on the actions you have taken to resolve
-- Greater detail on the steps you have taken to prevent going forward.
-- Greater detail on evidence or examples that demonstrate that your account has complied with our policy.

How do I send the required information?
Submit this information /contact-us.

What happens if I do not send the requested information?
If we do not receive the requested information within 14 days of the original notification, your account will remain deactivated.

We're here to help
If you have questions about this policy or information requested above, please contact us at

[yangleizxm]

have you changed your bank account these days ?

[babajaga]

Originally Posted by yangleizxm

have you changed your bank account these days ?

Nothing was weird. GOOD FEEDBACK, SALES WERE WITHOUT PROBLEMS.

[Unlimitedsales]

Just send them a detail Submission and it should be fine. It happen sometime and it will be fine

Thank you

[marvydocs]

Originally Posted by babajaga

Dear

We received your submission but do not have enough information to reactivate your account at this time. To reactivate your account, please send the following:

-- Greater detail on the root cause(s)
-- Greater detail on the actions you have taken to resolve
-- Greater detail on the steps you have taken to prevent going forward.
-- Greater detail on evidence or examples that demonstrate that your account has complied with our policy.

How do I send the required information?
Submit this information /contact-us.

What happens if I do not send the requested information?
If we do not receive the requested information within 14 days of the original notification, your account will remain deactivated.

We're here to help
If you have questions about this policy or information requested above, please contact us at

Is it for EU seller account ?

Verification has had lots of issues/glitchy over the last month

I would respond to the email and copy in quotes their previous reply stating you were reinstated/verified

[babajaga]

Originally Posted by marvydocs

Is it for EU seller account ?

yes, amazon uk

[lucy]

What docs or ID did they ask you for originally when you opened your seller account?

Originally Posted by babajaga

yes, amazon uk

[babajaga]

Originally Posted by lucy

What docs or ID did they ask you for originally when you opened your seller account?

passport, birth certificate, address bill, business registration and states.
I've sent all the documents many times and I'm still waiting for a response even though amazon DE is working.

[e2free]

Current response time is around 24 hours Maximum longer then this they seems rejected your documents

[lucy]

Why would they ask you for states if your from the UK like your flag suggests?

Originally Posted by babajaga

passport, birth certificate, address bill, business registration and states.
I've sent all the documents many times and I'm still waiting for a response even though amazon DE is working.

[Leep]

not know about it .Good Luck

[babajaga]

My account was checked twice. I received a suspension on October 3 and today the account has been blocked from being able to verify. Prior to July, August, September, the account was approved and verified. This problem has many vendors. All were turned off on October 3rd. All dealers were blocked on October 16th.Maybe technical issues with Amazon's verification team.