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Old 06-12-2020
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Default Amazon Customer Refund Question

Question:

I have a return to process but I don't have any current sales and my account balance is $0 after disbursement. If I was to issue a refund, where would Amazon pull the funds from to pay back the customer?

1. Will it come from my credit card listed on file under "charge method"
2. Will it come from my bank account listed on file under "deposit method"

Or will Amazon go ahead and issue the refund and keep my account negative until I generate sales?

--Is there a way to leave a portion of funds in my Amazon seller central account from monthly disbursements?

Please advise, Thank you kindly!
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Old 06-12-2020
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Default Re: Amazon Customer Refund Question

Good question hopefully others had a similar situation to know the answer
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Old 06-12-2020
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Default Re: Amazon Customer Refund Question

Depending on your account condition, they'll take it from this order usually: az balance, charge method, THEN bank or even reversing a disbursement if it's still in process.

Why are you asking?
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Default Re: Amazon Customer Refund Question

Just get some sales quickly, place an order on your own store from a stealth account if you have to (make sure it's stealth)
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