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  #1  
Old 09-14-2021
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Default Amazon free returns- ouch

Just another issue for another day-
Selling clothing you always expect returns for items that did not fit and we have always just told customers to keep the item and we will refund the product cost less the amount it costs to return the item.
But now Amazon just lets the customer print a return form and send it back and i get billed 3.35. Of course all those returns now try to get delivered to stealth addresses, if Im lucky they just get returned to sender who then asks why the item was returned back to them and I issue the refund but today the customer asked why the item was returned to them with "this guy is a con man" scribbled all over the package.
For now I have activated refund without return option while I research alternatives.
So far-
1- refund without return
2-change return address to print to order dropshipper who sends it out (could risk account linking)
3- Go through expense of forward mailing to some sort of mail box.

Any other ideas-
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  #2  
Old 09-14-2021
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Default Re: Amazon free returns- ouch

FBA is best solution for you, customers return stuff to Amazon and then you can get it back from them, even if the addrss is used for suspended address it makes no difference
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Default Re: Amazon free returns- ouch

I have wondered about FBA, but does that not create an issue getting the goods to Amazon? Obviously stealth account registered in Liverpool but goods sent from someone else.
Also we are a print on demand company therefore we print tops to order across 4000+ designs so we might only ever sale 1 of a design a week, therefore would only ever be worth sending the winning designs.
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Old 09-14-2021
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Default Re: Amazon free returns- ouch

FBA is one solution

Or just get a mailbox rental as well - that's not that expensive
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Old 09-14-2021
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Default Re: Amazon free returns- ouch

stop selling items prone to return.
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Default Re: Amazon free returns- ouch

Change return address to a charity shop address. Good kharma points
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Old 09-15-2021
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Default Re: Amazon free returns- ouch

If I change return address does that trigger any Amazon verification? Ie will I need to upload docs?
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Old 09-15-2021
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Default Re: Amazon free returns- ouch

no updating return address should not trigger issues

unless that specific return address you've personally used before on another amazon shop
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Old 09-15-2021
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Default Re: Amazon free returns- ouch

Quote:
Originally Posted by ghettotige View Post
If I change return address does that trigger any Amazon verification? Ie will I need to upload docs?
I used return address in many accounts even this account is also belongs to many suspended accounts and never had any issue
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Old 09-15-2021
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Default Re: Amazon free returns- ouch

Quote:
Originally Posted by agent006140 View Post
stop selling items prone to return.
IT doesn't work that way, man....
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  #11  
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Default Re: Amazon free returns- ouch

I dont think I have more than 20 returns in all these years I have been selling on internet
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Default Re: Amazon free returns- ouch

Quote:
Originally Posted by agent006140 View Post
I dont think I have more than 20 returns in all these years I have been selling on internet
Good, but we're here to try and help solve this person's issues.

He'll sell what he needs to sell.
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Old 09-16-2021
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Default Re: Amazon free returns- ouch

Quote:
Originally Posted by e2free View Post
I used return address in many accounts even this account is also belongs to many suspended accounts and never had any issue
Interesting to note
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Old 4 Weeks Ago
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Default Re: Amazon free returns- ouch

"Stop selling items prone to return" not if you sell t shirts-
Can I change it for a different size?
Hes already got one
I dont like it anymore
I changed my mind

Just a few of the daily messages.
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Default Re: Amazon free returns- ouch

Quote:
Originally Posted by agent006140 View Post
I dont think I have more than 20 returns in all these years I have been selling on internet
An easy claim to make when you haven't sold that much.
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