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Re: Action required: Re-verify your Amazon seller account
 

I think option 2 is better. During account re-verification you will pass even with LLC name only on statement. When you have bank verification request only that's when they want account owners name on the statement. Just make sure the address matches the legal entity address you have in amazon.

Re: Action required: Re-verify your Amazon seller account
 

I'm in UK and got request, passed with stealth docs.

Re: Action required: Re-verify your Amazon seller account
 

Good to know ......could I ask what you mean by stealth docs in as general terms as would feel comfortable with ..

Curious why my turn has not come up yet too ..I guess must be imminent ..I am in the 2nd wave I guess

ps when you say in UK do you mean a amazon.co.uk verification or a non res amazon.com verification?

Re: Action required: Re-verify your Amazon seller account
 

Are you considered a high volume seller? If its a new account your info may already be up to date.

Re: Action required: Re-verify your Amazon seller account
 

High volume seller been going for years

I was just speculating that Amazon.com USA may be doing all the resident USA selelrs first as likely to be easier / faster to do as are the massive majority of sellers.

Then do the relatively small number of non USA sellers afterwards who are likely to have a much wider variety of IDs, bank accounts and general issues to deal with.

Of course I could be completely wrong

Re: Action required: Re-verify your Amazon seller account
 

The INFORM act deadline is June 27 to be complaint so they would have reached out to you already I think.

Re: Action required: Re-verify your Amazon seller account
 

I totally get what you are saying but defo NO

in the Facebook group https://www.facebook.com/groups/Amaz...erPerformance/

several sellers also said not contacted ..I think Amazon may be doing it in waves and trying to make each wave more automated

Consensus thee is about 50 percent contacted so far ..for what that is worth

However I agree running out of time

Re: Action required: Re-verify your Amazon seller account
 

Completely made up details.

I'm in the UK, but the account is on .com

Re: Action required: Re-verify your Amazon seller account
 

Very good to know and well done

Re: Action required: Re-verify your Amazon seller account
 

What do you guys use to scrub meta data from the bank statement .pdf? I looked at the info on the file after I edited it, and it shows that it was opened with the .pdf editor. Tried going to pdfyeah online for free scrubbing, but now it says file last opened with pdfyeah (scrubbing software) so I'm thinking it also looks sketchy if Amazon looks at that lol. Any advice?

Re: Action required: Re-verify your Amazon seller account
 

I use pdf yeah all the time and send to amazon without any issue

Re: Action required: Re-verify your Amazon seller account
 

What about printing bank statement and then annotating or combining two statements and then rescanning. The metadata would then look totally innocent I assumme.

Ideally using a computer set up in relevant name ie name of account holder

What do people thinks

ps not a computer expert

Re: Action required: Re-verify your Amazon seller account
 

did the same for US and it worked

Re: Action required: Re-verify your Amazon seller account
 

so you're saying basically they don't verify what you tell them? Did you make up literally everything? I have 4 stealth accounts and 100k in pending disbursements with a ton of FBA inventory for each account. I really can't afford to mess this up

Re: Action required: Re-verify your Amazon seller account
 

anybody already passed the 60 days and not submitted documents yet? what happens?

Re: Action required: Re-verify your Amazon seller account
 

My listings went inactive on Day #61 . This was the message that was shown in my seller account information section: "To protect our stores, Amazon needs to re-verify your identity. You have not completed the re-verification process and hence your account currently has limited access to Amazon Selling Services. You need to complete the verification to regain all accesses. Click the link 'Start re-verification' below to start the process.
Please provide the following information to gain complete access"


I was still able to request payment disbursement afterwards and remove products from fba inventory though. Basically just new sales were put on hold until the verification is completed

Re: Action required: Re-verify your Amazon seller account
 

That is not bad actually!

Re: Action required: Re-verify your Amazon seller account
 

LOL, don't take the chance, bud.

Re: Action required: Re-verify your Amazon seller account
 

Ya definitely , in the previous 60 days i sold large portion of my fba up inventory at discounted price and i thought i would be at risk of having some funds stuck there incase i failed verification but this allows me to collect all money before proceeding with verification. Already pulled all remaining FBA inventory, just have one small payout left

I advise anyone who is planning to submit manipulated docs to go this route (US marketplace sellers) because if you fail verification for that reason you will not be able to pull fba inventory or request disbursement.

Re: Action required: Re-verify your Amazon seller account
 

I've heard of people's accounts actually getting nuked completely after the 60 day period if you don't verify.

Again, don't take chances

Re: Action required: Re-verify your Amazon seller account
 

If you have significant funds waiting for disbursement and the account is not completely legit ( requiring manipulated/forged docs especially to pass review ) then you should pull all the money out of the account before proceeding to review.

Obviously if the account is at least semi-legit/under real name and you will be submitting real unaltered documents then you should not take any chances and just get it out of the way.

The likelihood of failing a review is much higher than the possibility of having your account nuked after the 60 day period if you don't verify

Re: Action required: Re-verify your Amazon seller account
 

here's one thing that you NEED to start understanding... it doesn't mATTER whether the ACC is legit or not. If amazon wants to nuke you, they'll nuke you.
And they'll find any reasons they can find to tell you just not the actual reason.

I'm talking about the 60 day period of re verification. This is their way to sweep accounts and right now they are busy doing the same **** in another country.

Re: Action required: Re-verify your Amazon seller account
 

Update on my Re-Verification of my first account: Tried the process, got stuck on the screen for Business Address/Identity. At the bottom of the screen it had a phone number you need to enter, and then click send OTP to that number to continue. Every time I tried it gave me an error message: "You do not have permission to do that" or something similar. So I think the problem is that I was logging into the account from a secondary user that I created long time ago, and I lost the Authenticator app when I was changing phones few years ago on the primary email address/user of the account. FML! So I then went and changed the primary phone number/address with a new phone number I have, but it triggered a post card note to my address to verify the new address/phone number. Then I received a message saying "Urgent, your account may be deactivated if you don't complete the re-verification" and they tried calling me twice on my new number that I provided. So today I called, spoke to someone and they said nothing I can do at the moment until the post card verification of address/phone arrives so I can finish that verification first. They also said not to worry this whole thing is apparently due to the government asking Amazon for all Seller's updated info with the new requirement being effective in June. They deactivated all listings in the account but I can still recall FBA items and the account is not deactivated or anything.

Re: Action required: Re-verify your Amazon seller account
 

little hard on the eyes to read - best to space out for future posts

Re: Action required: Re-verify your Amazon seller account
 

Just submitted my documents. They are asking again for HMRC one saying it was expired (it clearly isn't)

Not sure if this their mistake, or their way of saying they don't like the document......or maybe they know it's stealth and they are just making more work to put ppl off making multiple accounts?

Re: Action required: Re-verify your Amazon seller account
 

Chris is that for UK ?

Re: Action required: Re-verify your Amazon seller account
 

Yes, UK based. I will resubmit document and see what happens.

Re: Action required: Re-verify your Amazon seller account
 

Hi Chris

sorry to be more clear you are talking about reverifying on amazon.co.uk (UK) NOT amazon.com (USA)

I thought re verification thing was just a USA thing

Re: Action required: Re-verify your Amazon seller account
 

Yes, this is Amazon UK. My situation is different in that I changed my bank account for disbursements and was then asked to reverify ID and UTR.
MY ID had expired...but I have other accounts with expired ID so I'm guessing the bank change was the trigger.

Re: Action required: Re-verify your Amazon seller account
 

no... it usually starts in USA, then UK then other countries.

Re: Action required: Re-verify your Amazon seller account
 

So many glitches this morning :smash:

For those having to submit information regarding the INFORM act I just got off the phone with support and they said it happening to every account older than 6 months. Take that as you will.

My guess is that everyone is going to get it at some point even after the deadline. It's not a bad idea to start preparing now. I changed the information on my stealth account over the course of 2 months without triggering anything. Bank info, LLC info, phone number, business address etc.

I have documents ready but am still looking for a warm body with a U.S citizenship to sacrifice themself for the point of contact info.

Re: Action required: Re-verify your Amazon seller account
 

I had a couple of accounts that were on secondary user id because I had lost OTP 2 step info. I first reset the 2 step password on the main account by providing an ID then I started re-verification.

Re: Action required: Re-verify your Amazon seller account
 

what documents and info do you have on them?

Re: Action required: Re-verify your Amazon seller account
 

You mean what amazon is asking for?

DL, Bank statement is standard

Re: Action required: Re-verify your Amazon seller account
 

Just wanted to update my post from a few pages back since Ive gotten 3-4 Private messages asking.

I was the person who has an S-corp registered on my Amazon account (so only the company name and EIN are linked, no real names)

In the verification process they require a Point of Contact.

After speaking with multiple people at Amazon, I was told I did NOT need to use a name that is linked to the S-corp/EIN registration (Which would have been my real name)

Point of Contact person could basically be any real person. In theory and how I worded it with Amazon in my question, is that your POC can be the person/employee you assigned to run your Amazon account for your company. Basically whoever you consider a manager, person who does the shipping, or person who does the answering of questions etc.

I ended up using a willing friend and everything checked out perfectly.

Just to reiterate the person I used has no association to the EIN or the S-corp registration or owners name etc. Amazon is ok with this as long as you consider them to be the person who runs the account.

I was willing to go as far as putting said friend on the payroll as an hourly employee if they required to see that documentation but they have no so far.

Re: Action required: Re-verify your Amazon seller account
 

Lol amazon reactivated my FBA listings. Both on US/CA before i even attempted verification process. They were only down for one week

Now it says only "To comply with the INFORM Consumers Act, which goes into effect on June 27, 2023, Amazon needs to collect and verify information about your Selling on Amazon account. Currently, you have one or more verification action items pending."


Still able to sell and withdraw . I think the listings were only down for 5 days before going back up

Re: Action required: Re-verify your Amazon seller account
 

What bothers me is that your asins went down in the first place.
Not sure why because you should have been able to operate normally within that 60 days of verification time line

Re: Action required: Re-verify your Amazon seller account
 

When I logged into my account it was asking only for power of attorney letter (and not HMRC document as stated in Amazon email).
I checked Amazon seller forums and this contradiction has happened to others too. One person had passed by sending both POA letter and HMRC document together (as one file upload). I went ahead and did this too and it worked.

Re: Action required: Re-verify your Amazon seller account
 

This is for Amazon UK verification you were talking about before

AND POA ..is that Plan of Action or Power Of Attorney? I dont understand why Amazon wants a Power of Attorney ?

Also if Amazon is asking for HMRC document I guess means Amazon cannot verify electronically the UTR?

Re: Action required: Re-verify your Amazon seller account
 

POA = plan of action - Amazon is not trying for power of attorney...thankfully hah