| |
- Amazon
( https://www.aspkin.com/forums/amazon/)
| chris100 | 05-27-2023 01:07 PM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by peterjones
(Post 1218177)
This is for Amazon UK verification you were talking about before
AND POA ..is that Plan of Action or Power Of Attorney? I dont understand why Amazon wants a Power of Attorney ?
Also if Amazon is asking for HMRC document I guess means Amazon cannot verify electronically the UTR?
| POA is power of attorney letter. I mentioned it earlier in the same post. It's the one where you say you can represent yourself.
No, they can't verify UTR, otherwise all stealth accounts would be toast (although it does come with a check digit that needs to match up) |
| peterjones | 05-28-2023 08:07 AM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by chris100
(Post 1218201)
POA is power of attorney letter. I mentioned it earlier in the same post. It's the one where you say you can represent yourself.
No, they can't verify UTR, otherwise all stealth accounts would be toast (although it does come with a check digit that needs to match up)
|
1. Can you explain more and how you can get one or get a template ...never heard of that request for USA ! Although I can see makes sense if you are "Individual X trading as Business Name Y"
2 can you explain "check digit that needs to match"? So could use any valid UTR? What documentary proof did they require or is acceptable to upload eg self assessment form or whatever?
and thanks ... |
| Freakzilla | 05-28-2023 08:48 AM |
Re: Action required: Re-verify your Amazon seller account
There's an algorithm UTR number must comply with. |
| chris100 | 05-28-2023 10:43 AM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by peterjones
(Post 1218240)
1. Can you explain more and how you can get one or get a template ...never heard of that request for USA ! Although I can see makes sense if you are "Individual X trading as Business Name Y"
2 can you explain "check digit that needs to match"? So could use any valid UTR? What documentary proof did they require or is acceptable to upload eg self assessment form or whatever?
and thanks ...
| Do you need to verify on the US site? If so, the requirements are likely to be different. |
| peterjones | 05-28-2023 02:50 PM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by chris100
(Post 1218245)
Do you need to verify on the US site? If so, the requirements are likely to be different.
| YES ...but a interesting discussion I suspect will use same protocols |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by peterjones
(Post 1218254)
YES ...but a interesting discussion I suspect will use same protocols
| Same protocol is the easy move across |
| dellyz | 05-29-2023 06:50 AM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by SaiJin
(Post 1218152)
What bothers me is that your asins went down in the first place.
Not sure why because you should have been able to operate normally within that 60 days of verification time line
| I was able to sell and disburse during the 60 day window. It is right after the 60 day window my listings went inactive and it said i had to complete verification to continue selling. But it appears they backtracked because less than a week later all the listings were reactivated and i can continue to sell and disburse payments. There had been tons of new threads on the seller forums about verification page not working and other issues so i guess they are giving people more time |
| DuSpast | 05-29-2023 07:36 AM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by dellyz
(Post 1218279)
I was able to sell and disburse during the 60 day window. It is right after the 60 day window my listings went inactive and it said i had to complete verification to continue selling. But it appears they backtracked because less than a week later all the listings were reactivated and i can continue to sell and disburse payments. There had been tons of new threads on the seller forums about verification page not working and other issues so i guess they are giving people more time
| Yes but the last date is June 27, 2023. After that every seller needs to be verified. |
| peterjones | 05-29-2023 07:55 AM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by DuSpast
(Post 1218280)
Yes but the last date is June 27, 2023. After that every seller needs to be verified.
| May be another 7 days on top of that technically..............and I do wonder if Amazon is really a hundred thousand sellers behind it might become very relaxed re checks in the same way I have read online how Ebay has been. |
| alekov | 05-30-2023 03:30 PM |
Re: Action required: Re-verify your Amazon seller account
One of my accounts also is past the 60 days, same thing it went inactive for few days and now it's back to selling..
Update on issue with not being logged into the primary user in order to re-verify:
Two of my stealth accounts were problematic because I had secondary users on them since I lost the authenticator app and didn't have access to the main user phone number from back when I bought them. I tried to re-verify but it kept giving me an error message saying I don't have the right to do so.
Tried calling Amazon support several times, verified primary email, name, address, phone number, explained I have no access to this old number, they said they literally cannot log into my account without the OTP that is sent to that number, and only have very limited view of my account and nothing they can do aside from sending a request for 2 step authentication removal procedure to my primary email address which requires upload of an ID.
Long story short, I couldn't figure out anything until I thought about calling the old number listed as the primary number. The person didn't pickup but I got voice mail. I left a vm message saying I would love to speak to them for couple minutes. Few minutes later I got a text message saying "what is this in regards to?"
I explained in a text that I feel terrible asking for this but I lost access to my amazon account and I used to own the number they have now back in the day and setup the account with that number and now there is no way to get back into my account without the 6 digit OTP that's being sent to that number. Didn't get any response for awhile, so I sent a picture of me holding my drivers license and said listen this isn't a scam, here is me and my license, I'm so sorry to bother you but all I need is the 6 digits so I can change the number to the new one in my account.
Eventually they responded and said listen, no problem, technology sucks we understand, here is your 6 digit OTP. Voila! I'm back into my primary user account.
Uploaded my own passport, new LLC I created with new EIN. Copy of a bank statement with my name, original account owner name, and LLC name listed under it.
Now we wait... :) |
| alekov | 05-30-2023 03:52 PM |
Re: Action required: Re-verify your Amazon seller account
Apexpursuit just posted this in another thread, anyone heard anything?
"I just got off the phone with account health. An american account specialist. He told me that the whole identity verification about the inform act was only meant for international accounts and everyone that received it in the U.S does not have to submit anything and it will disappear shortly. He said it was an "error" on amazon's part. Strange that they ****up so big and then 48 hours later tell everyone it is a "glitch"" |
| peterjones | 05-31-2023 04:50 AM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by alekov
(Post 1218365)
One of my accounts also is past the 60 days, same thing it went inactive for few days and now it's back to selling..
Update on issue with not being logged into the primary user in order to re-verify:
Two of my stealth accounts were problematic because I had secondary users on them since I lost the authenticator app and didn't have access to the main user phone number from back when I bought them. I tried to re-verify but it kept giving me an error message saying I don't have the right to do so.
Tried calling Amazon support several times, verified primary email, name, address, phone number, explained I have no access to this old number, they said they literally cannot log into my account without the OTP that is sent to that number, and only have very limited view of my account and nothing they can do aside from sending a request for 2 step authentication removal procedure to my primary email address which requires upload of an ID.
Long story short, I couldn't figure out anything until I thought about calling the old number listed as the primary number. The person didn't pickup but I got voice mail. I left a vm message saying I would love to speak to them for couple minutes. Few minutes later I got a text message saying "what is this in regards to?"
I explained in a text that I feel terrible asking for this but I lost access to my amazon account and I used to own the number they have now back in the day and setup the account with that number and now there is no way to get back into my account without the 6 digit OTP that's being sent to that number. Didn't get any response for awhile, so I sent a picture of me holding my drivers license and said listen this isn't a scam, here is me and my license, I'm so sorry to bother you but all I need is the 6 digits so I can change the number to the new one in my account.
Eventually they responded and said listen, no problem, technology sucks we understand, here is your 6 digit OTP. Voila! I'm back into my primary user account.
Uploaded my own passport, new LLC I created with new EIN. Copy of a bank statement with my name, original account owner name, and LLC name listed under it.
Now we wait... :)
| Well done ..curious did you change the name of the legal entity itself? |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by alekov
(Post 1218371)
Apexpursuit just posted this in another thread, anyone heard anything?
"I just got off the phone with account health. An american account specialist. He told me that the whole identity verification about the inform act was only meant for international accounts and everyone that received it in the U.S does not have to submit anything and it will disappear shortly. He said it was an "error" on amazon's part. Strange that they ****up so big and then 48 hours later tell everyone it is a "glitch""
| american account specialist - not fully trustworthy |
| Apexpursuit | 05-31-2023 11:35 AM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by rsot
(Post 1218406)
american account specialist - not fully trustworthy
| Are you saying because they are an American account specialist they aren’t trustworthy? It’s first and only time I’ve gotten American on the first tier of support. |
| SaiJin | 05-31-2023 12:43 PM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by Apexpursuit
(Post 1218425)
Are you saying because they are an American account specialist they aren’t trustworthy? It’s first and only time I’ve gotten American on the first tier of support.
| regardless whether it's a white, black, yellow, pink customer support, none of them are to be trusted.
They'll say nice things, get off the phone then bam... you got hit after you became content of what they say.
NOT trustworthy.
The only plus to an American rep is they understand English. |
| alekov | 05-31-2023 02:45 PM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by peterjones
(Post 1218391)
Well done ..curious did you change the name of the legal entity itself?
| Yes. The account was just showing person's name under business entity. I changed that to a LLC and under document number I put the LLCs EIN number. Let's see what happens.. |
| peterjones | 05-31-2023 04:14 PM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by alekov
(Post 1218439)
Yes. The account was just showing person's name under business entity. I changed that to a LLC and under document number I put the LLCs EIN number. Let's see what happens..
| I could do that but I thought that you lost any grandfathered rights approvals and even etc if you changed the name of the legal entity to a entirely new one (by new I mean not related) |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by peterjones
(Post 1218441)
I could do that but I thought that you lost any grandfathered rights approvals and even etc if you changed the name of the legal entity to a entirely new one (by new I mean not related)
| Worth confirming if approvals are lost |
| alekov | 06-01-2023 03:04 PM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by alekov
(Post 1218365)
One of my accounts also is past the 60 days, same thing it went inactive for few days and now it's back to selling..
Update on issue with not being logged into the primary user in order to re-verify:
Two of my stealth accounts were problematic because I had secondary users on them since I lost the authenticator app and didn't have access to the main user phone number from back when I bought them. I tried to re-verify but it kept giving me an error message saying I don't have the right to do so.
Tried calling Amazon support several times, verified primary email, name, address, phone number, explained I have no access to this old number, they said they literally cannot log into my account without the OTP that is sent to that number, and only have very limited view of my account and nothing they can do aside from sending a request for 2 step authentication removal procedure to my primary email address which requires upload of an ID.
Long story short, I couldn't figure out anything until I thought about calling the old number listed as the primary number. The person didn't pickup but I got voice mail. I left a vm message saying I would love to speak to them for couple minutes. Few minutes later I got a text message saying "what is this in regards to?"
I explained in a text that I feel terrible asking for this but I lost access to my amazon account and I used to own the number they have now back in the day and setup the account with that number and now there is no way to get back into my account without the 6 digit OTP that's being sent to that number. Didn't get any response for awhile, so I sent a picture of me holding my drivers license and said listen this isn't a scam, here is me and my license, I'm so sorry to bother you but all I need is the 6 digits so I can change the number to the new one in my account.
Eventually they responded and said listen, no problem, technology sucks we understand, here is your 6 digit OTP. Voila! I'm back into my primary user account.
Uploaded my own passport, new LLC I created with new EIN. Copy of a bank statement with my name, original account owner name, and LLC name listed under it.
Now we wait... :)
| Update:
Looks like I just passed the Re-Verification! Can't believe it. Basically changed everything on the account, Business address, Business entity, created a brand new LLC only active for a week, brand new EIN number, and used myself as point of contact (previously suspended) with just a copy of my passport, but with new address. The curious thing is that I have a very unique name, and it also asked for date of birth and country of birth and all that which I'm not sure if I had submitted 10 years ago when my account got suspended.
I received the usual response saying Thanks for creating amazon account, we have completed verifying your identity and etc.
However, now it's asking for a Bank Verification when I got to account health. Strange since I just sent them a bank statement while doing the re-verification that was successful.
So I just submitted same bank statement that they accepted during the re-verification of identity and just waiting to see if they accept it now. The good thing is that the screen showed two options to choose from
1. Bank Statement matching my personal name
2. Bank Statement matching the new LLC
And also few check boxes to be checked saying it matches the account number and etc.
Hopefully it all goes well and I have a fully legit account now.
Only bad thing is I just recalled 700 items from there since I was scared I might lose this account. FML lol |
| peterjones | 06-02-2023 05:38 AM |
Re: Action required: Re-verify your Amazon seller account
Amazing well done ..particularly impressive as Amazons semi automated verification system seems to be causing 000s of genuine sellers lots of issues! |
Re: Action required: Re-verify your Amazon seller account
Nice movement alekov |
| Porsche032 | 06-03-2023 09:43 AM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by alekov
(Post 1218503)
Update:
Looks like I just passed the Re-Verification! Can't believe it. Basically changed everything on the account, Business address, Business entity, created a brand new LLC only active for a week, brand new EIN number, and used myself as point of contact (previously suspended) with just a copy of my passport, but with new address. The curious thing is that I have a very unique name, and it also asked for date of birth and country of birth and all that which I'm not sure if I had submitted 10 years ago when my account got suspended.
I received the usual response saying Thanks for creating amazon account, we have completed verifying your identity and etc.
However, now it's asking for a Bank Verification when I got to account health. Strange since I just sent them a bank statement while doing the re-verification that was successful.
So I just submitted same bank statement that they accepted during the re-verification of identity and just waiting to see if they accept it now. The good thing is that the screen showed two options to choose from
1. Bank Statement matching my personal name
2. Bank Statement matching the new LLC
And also few check boxes to be checked saying it matches the account number and etc.
Hopefully it all goes well and I have a fully legit account now.
Only bad thing is I just recalled 700 items from there since I was scared I might lose this account. FML lol
| Nice :thumb: |
| peterjones | 06-05-2023 08:41 AM |
Re: Action required: Re-verify your Amazon seller account
I am considering using my Wise account for reverification USA.
I am getting mixed messages re whether Wise can be used on Amazon.com to get disbursements and for verification.
Its not on the list of PSPPs but I have seen messages from Wise from May 2023 saying Wise can be used for disbursements and verification on Amazon.com USA
has anyone verified using Wise? |
| e2free | 06-05-2023 01:42 PM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by peterjones
(Post 1218787)
I am considering using my Wise account for reverification USA.
I am getting mixed messages re whether Wise can be used on Amazon.com to get disbursements and for verification.
Its not on the list of PSPPs but I have seen messages from Wise from May 2023 saying Wise can be used for disbursements and verification on Amazon.com USA
has anyone verified using Wise?
| Wise works fine with Amazon |
| peterjones | 06-05-2023 02:33 PM |
Re: Action required: Re-verify your Amazon seller account
Have you gone through re verification with Wise |
| peterjones | 06-05-2023 02:33 PM |
Re: Action required: Re-verify your Amazon seller account
Have you gone through re verification using Wise though? |
| Sam1323 | 06-06-2023 04:02 AM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by peterjones
(Post 1218391)
Well done ..curious did you change the name of the legal entity itself?
| Curious to know that as well! |
| powerseller44 | 06-07-2023 11:40 AM |
Re: Action required: Re-verify your Amazon seller account
Amazon originally sent me an email saying I had until June 27th to provide verification ... now they're saying June 8th. Anyone else had this happen? |
| peterjones | 06-07-2023 02:50 PM |
Re: Action required: Re-verify your Amazon seller account
Lots of people have ..Ithink they are trying to clear the decks for all the people they have not even started with! |
| Apexpursuit | 06-07-2023 03:38 PM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by powerseller44
(Post 1218969)
Amazon originally sent me an email saying I had until June 27th to provide verification ... now they're saying June 8th. Anyone else had this happen?
| Me too. The address verification code isn’t suppose to to arrive until June 11th lol. I got in touch with Amazon’s internal team. They said I would just have to not make any sales until the code came in and said they’re sorry. I got the indication that there’s a big mess over there and they’re all sick of it. |
| timbo | 06-08-2023 03:35 PM |
Re: Action required: Re-verify your Amazon seller account
Being asked to re-verify the phone and address only.
Is anyone actually receiving the cards in the mail?
I would need to secure another address for the account if they are. Anyone? |
| SaiJin | 06-08-2023 05:59 PM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by timbo
(Post 1219084)
Being asked to re-verify the phone and address only.
Is anyone actually receiving the cards in the mail?
I would need to secure another address for the account if they are. Anyone?
| That should be easy for you to do.
Post cards? That's standard for USA accounts upon creation |
| timbo | 06-09-2023 04:56 AM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by SaiJin
(Post 1219088)
That should be easy for you to do.
Post cards? That's standard for USA accounts upon creation
| Not a newly created account though.
3 years old, and Amazon asking for an address verification. |
| makkda | 06-09-2023 07:47 AM |
Re: Action required: Re-verify your Amazon seller account
yeah whatever it's old, just do it. this verification is usual |
| Rellik3600 | 06-10-2023 06:32 AM |
Re: Action required: Re-verify your Amazon seller account
SSN is not being requested in the verification correct? I’m not sure if I’ve provided that in the past and I’d like to use myself as the POC. I have an ID with an address never associated with another account. I’m hoping the only thing that could link me is my name and I imagine that’s not enough to be linked. Quote:
Originally Posted by xDerekRx
(Post 1213857)
You can do everything still during the 60 day period. List, ship, payout, change information.
I'm currently a week into my asking to reverify while I figure out whose name to use as point of contact on my business account.
It appears some people are using their personal name even with a suspended past account and getting away with it. A strategy I'm considering. Although I'm guessing it's if you're suspended account from years ago never had your SSN or driver's license associated with it. And if you've moved since, it's basically just your name that is connected to the old account. And a lot of people can have the same name.
| |
| Rellik3600 | 06-10-2023 06:40 AM |
Re: Action required: Re-verify your Amazon seller account
First, I’ve looked at all of your posts because I have the exact same scenario…
I know you mentioned you successfully completed the reverification. Did you add your friends info to the account and then do the reverification? Or did you just reverify with their info?
Any recommendations for the whole process in general? Quote:
Originally Posted by xDerekRx
(Post 1213692)
Interesting. I might have to try this approach too.
Like I said before my account was suspended 12 years ago. My stealth account just has a S Corp EIN and company name as the first and last name.
So on my account the point of contact is the name of the company and the EIN. But when you fill out point of contact in the reverification process, it asks for a human name. I don't actually have a real point of contact on my account. So I imagine I'll get rejected at first and probably have to prove a new point of contact is the owner.
| |
| powerseller44 | 06-10-2023 07:09 AM |
Re: Action required: Re-verify your Amazon seller account
Last night around midnight EST Amazon suspended my disbursements on 3 of my 4 accounts. $100,000 in limbo, plus another 100k in FBA inventory. This is fun stuff |
| Sam1323 | 06-10-2023 07:16 AM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by powerseller44
(Post 1219196)
Last night around midnight EST Amazon suspended my disbursements on 3 of my 4 accounts. $100,000 in limbo, plus another 100k in FBA inventory. This is fun stuff
| reason? which one you didn't verify? |
| Rellik3600 | 06-10-2023 10:00 AM |
Re: Action required: Re-verify your Amazon seller account
Is the account still up and running? Disbursements coming in? Quote:
Originally Posted by lyl797
(Post 1213672)
I passed !
Here is the email from AMZ
Thanks for creating a Selling on Amazon account! We have completed verifying your identity. As next steps, please log into your Seller Central account to activate your account and check if any further action is needed.
Thank you for choosing to sell on Amazon and we’re here to help you succeed every step of the way.
I think there are couple of points that AMZ checks.
1. Account seller performance
2. Bank statement matches the ID documents and AMZ's payment disbursement.
If you have a good seller performance and present a bank statement proves that AMZ payment disbursement flowing in that account. AMZ knows you are the person who actually running the account.
AMZ is not FBI nor IRS, they don't care if you used stealth info before, they just want to make sure the person who owns the account is actually the person running the business and get the money flows.
-
| |
| user3657 | 06-10-2023 05:57 PM |
Re: Action required: Re-verify your Amazon seller account
Quote:
Originally Posted by powerseller44
(Post 1219196)
Last night around midnight EST Amazon suspended my disbursements on 3 of my 4 accounts. $100,000 in limbo, plus another 100k in FBA inventory. This is fun stuff
| Why? Doesn't seem related to this, seems like another issue..... |
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