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  #23  
Old 06-10-2024
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Default Re: Account deactivated in accordance with section 3...but in US only

Quote:
Originally Posted by chris100 View Post
I notice when i used my real details (i moved to new address and had new ID) it was a very smooth process to open a new account.
Exactly right =)
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  #24  
Old 06-11-2024
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Default Re: Account deactivated in accordance with section 3...but in US only

Do other UK sellers have a marketplace in US/Canada./Mexico?

It was suggested on the seller forums that some UK sellers had accidentally signed up for global accounts and were therefore getting hit with US verification unnecessarily.

I said as much to US seller support and they have given a link to help close account but I'm not sure this would help now verification has been requested?

Others have completed US verification and then successfully appealed UK deactivation by showing their US account is now healthy.
I would be appealing saying it's closed...if that is even possible.
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  #25  
Old 06-12-2024
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Default Re: Account deactivated in accordance with section 3...but in US only

Hey Chris hey everyone , I hope your interview went well , im in a similar boat ,

"To demonstrate the authenticity of your account and inventory, you are required to show up for a video interview verification.

How do I verify my identity and inventory supply chain?
You must complete virtual identity verification via video interview by following the next instructions:
1. Access the following link:
https://sellercentral.amazon.com/mario/ipi/ IPISellerVerificationService/global/node/ verificationRequired/render
2. Follow the on-screen instructions to upload the required documents and connect with an associate.
Note: After your verification interview is complete, we will review the results and reply with the outcome within 5 business days.
Who should attend the video interview?
The owner and operator of this account should attend this verification interview. Depending on your business model, we understand there may be additional business partners who are integral to your business operations.
These additional parties may also attend the verification interview, as long as they have substantiating documentation showing their relationship to the..."

my account isnt actually stealth , I opened it in my real name ( im in europe and then I transferred to an llc that I own ) My products are genuine but I found my supplier online through ebay , im not sure they will accept his invoice , I do need the invoice to match the bank statement , any reccomendation for what I should do fellas ? I want to play this as safely as possible tons on inventory on the account .Would appreciate any insight , I am familiar with the interview process
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  #26  
Old 06-12-2024
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Default Re: Account deactivated in accordance with section 3...but in US only

Quote:
Originally Posted by Freakzilla View Post
Be careful, after going on the Amazon discussion forum for 5 minutes I could tell which account is yours, store name, everything
inherent flaw in that discussion forum...
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  #27  
Old 06-12-2024
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Default Re: Account deactivated in accordance with section 3...but in US only

Quote:
Originally Posted by AgentAA View Post
Hey Chris hey everyone , I hope your interview went well , im in a similar boat ,

"To demonstrate the authenticity of your account and inventory, you are required to show up for a video interview verification.

How do I verify my identity and inventory supply chain?
You must complete virtual identity verification via video interview by following the next instructions:
1. Access the following link:
https://sellercentral.amazon.com/mario/ipi/ IPISellerVerificationService/global/node/ verificationRequired/render
2. Follow the on-screen instructions to upload the required documents and connect with an associate.
Note: After your verification interview is complete, we will review the results and reply with the outcome within 5 business days.
Who should attend the video interview?
The owner and operator of this account should attend this verification interview. Depending on your business model, we understand there may be additional business partners who are integral to your business operations.
These additional parties may also attend the verification interview, as long as they have substantiating documentation showing their relationship to the..."

my account isnt actually stealth , I opened it in my real name ( im in europe and then I transferred to an llc that I own ) My products are genuine but I found my supplier online through ebay , im not sure they will accept his invoice , I do need the invoice to match the bank statement , any reccomendation for what I should do fellas ? I want to play this as safely as possible tons on inventory on the account .Would appreciate any insight , I am familiar with the interview process
They'll ask for an ID, ask you very specific questions and invoices basically.
If it's under your name and LLC then you should have the document and shouldn't bee too much of a problem
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  #28  
Old 06-12-2024
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Default Re: Account deactivated in accordance with section 3...but in US only

Quote:
Originally Posted by chris100 View Post
I notice when i used my real details (i moved to new address and had new ID) it was a very smooth process to open a new account.
You still had to do a video interview right?
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  #29  
Old 06-13-2024
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Default Re: Account deactivated in accordance with section 3...but in US only

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Originally Posted by amzrocket View Post
You still had to do a video interview right?
No. I would imagine that comes later when a disbursement limit is reached. I haven't used it yet.
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  #30  
Old 06-13-2024
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Default Re: Account deactivated in accordance with section 3...but in US only

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Originally Posted by rsot View Post
inherent flaw in that discussion forum...
I never post on there for that reason. Don't want others looking at my shop and finding dubious listings to report
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  #31  
Old 06-14-2024
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Default Re: Account deactivated in accordance with section 3...but in US only

Another account deactivated pending video verification.

These are going to be hard to pass. Need to create physical ID and face listing scrutiny.
This could be the end.
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  #32  
Old 06-14-2024
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Default Re: Account deactivated in accordance with section 3...but in US only

Quote:
Originally Posted by chris100 View Post
Another account deactivated pending video verification.

These are going to be hard to pass. Need to create physical ID and face listing scrutiny.
This could be the end.
This part is fairly easy

Just make that get the dimensions right then do the video interview.

Its the only real option other than trying to be deep ⊗⊗⊗⊗ it but that is pretty hit and miss
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  #33  
Old 06-14-2024
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Default Re: Account deactivated in accordance with section 3...but in US only

Quote:
Originally Posted by JamesNorth101 View Post
This part is fairly easy

Just make that get the dimensions right then do the video interview.

Its the only real option other than trying to be deep ⊗⊗⊗⊗ it but that is pretty hit and miss
Just logged in and it's coming from the US site again. UK account is still active so managed to pull some money out. Going by the other account it will go down in about 48hrs.

I noticed some other ppl had to request to reactivate their UK account after USA one was back up and running (for others it happened automatically).
UK support wanted screenshot of the email to say you are reactivated and a screenshot of your account health page.

It suggests they don't necessarily know what's happening themselves with other marketplace shops.

One could 'chance' sending creative screenshots? Pull out any funds if they did temporarily reactivate your UK account?
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  #34  
Old 06-14-2024
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Default Re: Account deactivated in accordance with section 3...but in US only

Yep, so they are segregated. What happens on US won't effect UK and vise versa.

RE the creative screenshots. Honestly never tired so cannot say. It would have to match a certain layout but it's possible it could work but no first hand experience myself.
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  #35  
Old 06-14-2024
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Default Re: Account deactivated in accordance with section 3...but in US only

Quote:
Originally Posted by JamesNorth101 View Post
Yep, so they are segregated. What happens on US won't effect UK and vise versa.

RE the creative screenshots. Honestly never tired so cannot say. It would have to match a certain layout but it's possible it could work but no first hand experience myself.
Except when US marketplace gets deactivated it does take out UK/European marketplaces soon after.

A message from the UK deactivation email suggests you have two accounts (the other being the US account even though it is the same) and you have to resolve this before appealing your UK account.

Going on video holding a creative ID is getting into dodgy territory. Do Amazon keep this video on record? That could open you up to problems if it were ever requested/inspected by authorities.
The deep f*** phenomenon is a possible get out though. "Someone has used my image"!
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