Amazon.CA New Verification required by 01-Nov-2025

[Canadianleaf]

Amazon seller support states my account is verified. I never submitted documents for .ca. Weird. I really dont know whats going on, wont be surprised if they trigger it again down the road.

[rsot]

Originally Posted by Canadianleaf

Amazon seller support states my account is verified. I never submitted documents for .ca. Weird. I really dont know whats going on, wont be surprised if they trigger it again down the road.

Sorry if you already mentioned this but the account is stealth or with your real info?

[gamerx]

Originally Posted by Canadianleaf

Amazon seller support states my account is verified. I never submitted documents for .ca. Weird. I really dont know whats going on, wont be surprised if they trigger it again down the road.

One of our accounts is the same. We got the notification that we have to verify within 60 days and October 17th is the deadline. When I check the USA side everything is healthy and no performance notification. Then when I go to the CA side (Don't directly sell in CA with the account) the performance notification is there, but the account shows healthy and there is nowhere for me to submit any information - nor is it asking for any documents at all.

The other accounts both have "At risk" for the CA side. Maybe because we did just go through certifying the INFORM ACT on the USA side, as we have to do each year. I didn't reach out to seller support because I figured I would just let it sit until the actually ask for something.

This one is not stealth. So this one would be the easiest to go through verification.

[Phd]

Originally Posted by gamerx

One of our accounts is the same. We got the notification that we have to verify within 60 days and October 17th is the deadline. When I check the USA side everything is healthy and no performance notification. Then when I go to the CA side (Don't directly sell in CA with the account) the performance notification is there, but the account shows healthy and there is nowhere for me to submit any information - nor is it asking for any documents at all.

The other accounts both have "At risk" for the CA side. Maybe because we did just go through certifying the INFORM ACT on the USA side, as we have to do each year. I didn't reach out to seller support because I figured I would just let it sit until the actually ask for something.

This one is not stealth. So this one would be the easiest to go through verification.

AZ treats the 3 accts on the US side (CND, MEX, US) as 3 separate entities, yet linked by the owner.

It would be the same as the old days if you opened 3 different accts for these three markets.

PhD

[gamerx]

Originally Posted by Phd

AZ treats the 3 accts on the US side (CND, MEX, US) as 3 separate entities, yet linked by the owner.

It would be the same as the old days if you opened 3 different accts for these three markets.

PhD

I hope this remains the case. I don't mind losing the .ca side on one of the accounts, if that is all that will be deactivated.

[liimey]

Originally Posted by Canadianleaf

This is critical info, thanks for sharing. Can you expand on what transpired? Did your .com side get shut down too? How exactly? Did you submit .ca docs and the seller performance monkeys rejected it and suspended both accounts? Or did you wait till the .ca verification deadline and Amazon suspended both .ca and .com accounts?

Please do tell us, this is going to **** a lot of people including me.

I tried to submit documents, but could not satisfy the business docs they wanted, so in essence my time expired and they closed everything.
Got it reinstated now as I mention in other posts

[gamerx]

Originally Posted by liimey

I tried to submit documents, but could not satisfy the business docs they wanted, so in essence my time expired and they closed everything.
Got it reinstated now as I mention in other posts

Hi. How were you able to get it reinstated?? Did you provide different documents?

[rsot]

Originally Posted by liimey

I tried to submit documents, but could not satisfy the business docs they wanted, so in essence my time expired and they closed everything.
Got it reinstated now as I mention in other posts

Congrats on that

[liimey]

Originally Posted by gamerx

Hi. How were you able to get it reinstated?? Did you provide different documents?

Josh (Senior member on the forum) from AMz consulting service fixed everything. Supplied new documnets, both personal and business and got the account reinstated.

[rsot]

Originally Posted by liimey

Josh (Senior member on the forum) from AMz consulting service fixed everything. Supplied new documnets, both personal and business and got the account reinstated.

Nice vouch for josh