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-   -   I just got banned from amazon (https://www.aspkin.com/forums/amazon/23715-i-just-got-banned-amazon.html)

mhhbizz 10-08-2015 03:30 PM

Re: I just got banned from amazon
 
Quote:

Originally Posted by tazi2010 (Post 712054)
Is that Amazon Ghost good for UK?

you should first use the edit button sir.

I think the amazon ghost is worth it for someone with good sales in the past and expecting to sell in the future and can cover the cost.

but if you just sold about 1items per week in the past, i dont think its worth it to be honest.

just surf the forum and ask questions here and there im sure you can understand quite a bit. and use the selllers that sell here, they are pretty knowledgable, although some people may disagree with each other.

enjoy!

ScotlandHouseBuyers 10-18-2015 01:53 PM

Re: I just got banned from amazon
 
Hi Guys,

May I ask do you know the creator of Amazon Ghost as I had spoken to him on the website via live chat and he gave me his details on the forum but I have misplaced them.

I was thinking of purchasing one but just wanted to clarify some points before purchasing.

Thanks

smartporium 12-01-2015 04:22 AM

Re: I just got banned from amazon
 
Hi everyone,


What would be the sales velocity limit of a completely new amazon.co.uk account within 28 days?

Best Kris

elmo 12-01-2015 06:00 AM

Re: I just got banned from amazon
 
Quote:

Originally Posted by smartporium (Post 725315)
Hi everyone,


What would be the sales velocity limit of a completely new amazon.co.uk account within 28 days?

Best Kris

FBA - I never had issues with velocity if doing FBA

Standard - If you want to play it safe, keep it under $800 for the first month. The important thing you want to build ASAP is perfect feedback. Make it 100% clear that you're in love with your customers, at least the first 10 or so just to have the perfect feedback / solid foundation.

Increase sales/volume naturally and slowly and you'll be cruising through Amazon :spy:

xenix 12-02-2015 11:56 AM

Re: I just got banned from amazon
 
Quote:

Originally Posted by ScotlandHouseBuyers (Post 714737)
Hi Guys,

May I ask do you know the creator of Amazon Ghost as I had spoken to him on the website via live chat and he gave me his details on the forum but I have misplaced them.

I was thinking of purchasing one but just wanted to clarify some points before purchasing.

Thanks

pm'd you the info :typing:

mehuprav27 12-21-2015 09:51 AM

Re: I just got banned from amazon
 
Once banned end of story. 90 days wait for money.

hgus1988 12-23-2015 12:12 PM

Re: I just got banned from amazon
 
My experience is you had good amount of sales, and less feedback, this happened to me some time ago, I sent several messages to customers asking for them to leave SELLER FEEDBACK, I then contacted Amazon every day for a week, they then sent a appeal button, which I did and account is now running and healthy. I hope this helps best of luck

Quote:

Originally Posted by oomalikoo (Post 173872)
yea I just got it. Anyway I can get VIP for buying it? :D

From september 1st to september 23rd I sold 850. I went over the 750 limit as you say. but why did they choose to ban me now?

they didnt even review me just completely banned me. I had only 2 feedback and I only sold one item today and they banned me as soon as it sold.


sherry44 01-03-2016 06:31 PM

Re: I just got banned from amazon
 
buy amazon ghost guide and you`ll be back up and running in no time good luck !

amazonstealthnow 02-29-2016 08:30 PM

Re: I just got banned from amazon
 
Amazon Ghost works

chicagoIL 03-06-2016 01:40 PM

Re: I just got banned from amazon
 
Quote:

Originally Posted by hgus1988 (Post 730683)
My experience is you had good amount of sales, and less feedback, this happened to me some time ago, I sent several messages to customers asking for them to leave SELLER FEEDBACK, I then contacted Amazon every day for a week, they then sent a appeal button, which I did and account is now running and healthy. I hope this helps best of luck

I just opened my AZ account and have had 4 sales. I put a note in with the
item asking for feedback and have messaged the buyers asking for feedback.
If I can't get anyone to leave feedback will my account be suspended?

Play 04-23-2016 09:05 AM

Re: I just got banned from amazon
 
Quote:

Originally Posted by chicagoIL (Post 752750)
I just opened my AZ account and have had 4 sales. I put a note in with the
item asking for feedback and have messaged the buyers asking for feedback.
If I can't get anyone to leave feedback will my account be suspended?

mmm.... I think theres like a 1 in 10 or 1 in 5 sales, you should be getting feedback. But I find that around 50% of buyers leave feedback, so you should get 2 soon. As soon as you got 1, just list a few more items.

coz3001 05-07-2016 07:10 AM

Re: I just got banned from amazon
 
I had my Amazon KDP account terminated. It was BS. Some claimed copyright infringement on works I had created myself. Amazon wouldn't budge, so I wrote the accuser and the company she worked for and told them that I was going to sue them for defamation, and harassment if they didn't contact Amazon and withdraw their claims. I had even gone through the six month process of registering a copyright with the US copyright office of on of the works they claimed ownership of. I sent them a copy of it. I spelled out how much money they had already cost me, and how much future earnings they were gonna cost me, and told them that since my account had been terminated that I had nothing to lose by suing them.
I didn't use a lawyer I just spelled out the facts to them. I sent the letter to the CEO of their company, and the head of their legal department. I live in NC and their offices are in CA and OR. On the 5th day after sending it, I received an email from Amazon saying my account had been reinstated and that I was welcome to publish again. I figure it was a rare victory for the little guy worth mentioning.
I also think it shows Amazon's mindset, they protect themselves. I think if someone feels they've been unfairly terminated it's wiser to go after the source rather than but heads with Amazon.
Also, on the off chance that someone else has this type of problem with the same people. My accuser was Devon Weston of Digimarc, apparently she just made a hobby of wrecking my KDP business. I'm still considering whether to go after her, them or both for the money they cost me, and the 6 months of harassment.

StealthNugget 05-09-2016 05:20 PM

Re: I just got banned from amazon
 
Don't worry, its easy as piss to get back on. I've been banned before. All you need is a valid unused debit or credit card number (not prepaid). Unlike Ebay which requires a legit phone number, you can use a phone forwarding service such as Google Voice or Vumber with Amazon. Use any random address (look up apartments on Google). Lastly, change your IP and use a different account on Windows, or whatever OS you have.

effyzaz 05-10-2016 05:17 AM

Re: I just got banned from amazon
 
Quote:

Originally Posted by oomalikoo (Post 173796)
Is there any way to get it back?

edit: please move if this is in the wrong spot.

Yes of course. Whats the suspension for?

e2free 05-11-2016 02:56 PM

Re: I just got banned from amazon
 
feedback on amazon is really low, in my case only 2% customer leave feedback
Quote:

Originally Posted by Play (Post 765079)
mmm.... I think theres like a 1 in 10 or 1 in 5 sales, you should be getting feedback. But I find that around 50% of buyers leave feedback, so you should get 2 soon. As soon as you got 1, just list a few more items.


Play 05-11-2016 04:27 PM

Re: I just got banned from amazon
 
Quote:

Originally Posted by e2free (Post 770497)
feedback on amazon is really low, in my case only 2% customer leave feedback

I think the concept of feedback on amazon isnt quite as well established, hence why Amazon expect a very low ratio of feedback to sales.

2% on the other hand would suggest customers aren't happy, and so they can't even be bothered to leave you feedback.

You need to up your service standards. :pop2:

e2free 05-12-2016 02:44 PM

Re: I just got banned from amazon
 
Quote:

Originally Posted by Play (Post 770517)
I think the concept of feedback on amazon isnt quite as well established, hence why Amazon expect a very low ratio of feedback to sales.

2% on the other hand would suggest customers aren't happy, and so they can't even be bothered to leave you feedback.

You need to up your service standards. :pop2:

customers are happy, sent reminder aswell on the request of amazon but still many less customer leave feedback, even said if you not happy or need help email me, they get product next day! i found very its quite low ratio on amazon.

all amaozn accounts same very very less feedback compare to ebay

subz 06-04-2016 01:28 PM

Re: I just got banned from amazon
 
Amazon suspended my account for order defect rate >1%. I had 4.7 ratings. Some of the feedback and complaint were not genuine. i wrote to them but they did not listen it.

:-(

subz 06-04-2016 01:29 PM

Re: I just got banned from amazon
 
only 2% of the buyers leave feedback.

subz 06-04-2016 01:29 PM

Re: I just got banned from amazon
 
some buyers request return when feedback request is sent.

elmo 06-04-2016 01:54 PM

Re: I just got banned from amazon
 
Quote:

Originally Posted by subz (Post 777337)
Amazon suspended my account for order defect rate >1%. I had 4.7 ratings. Some of the feedback and complaint were not genuine. i wrote to them but they did not listen it.

:-(

Amazon can be super strict about seller metrics. Gotta be on top of it at all times

alekov 06-08-2016 05:20 PM

Re: I just got banned from amazon
 
Amazon takes the cake when it comes to returns and complaints of merchandise not being received. I deal with high end merchandise and it's excruciating having to deal with customers there. Yes, they don't ask as many stupid questions as the eBay customers ask, aside from the occasional "where is my stuff" about 8 hours after their order went through, but the scams are absolutely rampant. Returns are constant, especially if you us FBA (since it's a very simple process). Most of the times the items that were returned are not the items you shipped to them (they return a ⊗⊗⊗⊗ item of the same color, or just an old used item with the tag), or if it's the same item it will be missing all tags and certifications, and Amazon will simply give them 100% of their money back. Strangely enough, I believe we've only had one or two returns on eBay EVER, and maybe one complaint for non-receipt of an item. The difference is staggering. We sell on multiple platforms, as well as our own website and NONE of them have the issues that Amazon has. If they don't do something about Seller protection, pretty soon no Sellers will be willing to sell there. Aside from that, prices are higher on Amazon, and FBA is a sweet service to use when you are a high volume seller. :)

Fazioli 07-15-2016 05:38 PM

Re: I just got banned from amazon
 
Quote:

Originally Posted by StealthNugget (Post 769987)
Don't worry, its easy as piss to get back on. I've been banned before. All you need is a valid unused debit or credit card number (not prepaid). Unlike Ebay which requires a legit phone number, you can use a phone forwarding service such as Google Voice or Vumber with Amazon. Use any random address (look up apartments on Google). Lastly, change your IP and use a different account on Windows, or whatever OS you have.

If I change IP, do I have to change my ISP Provider as well in the States? It seems the ISP Provider has locked in the IP and won't allow for the change. Thanks

Fazioli 07-15-2016 05:42 PM

Re: I just got banned from amazon
 
Hello Aspkin Community! I have a few questions:

1) If I change IP, do I have to change my ISP Provider as well in the States? It seems the ISP Provider has locked in the IP and won't allow for the change. I'm using Comcast right now.

2) I also have MiFi Option? Also, I am using a Macbook. Just double checking before I launch my Account.

3) Are VCC's the best or my own brand new unused Amazon CC?

littleredengine07 07-28-2016 04:10 AM

Re: I just got banned from amazon
 
I would use 24vc which works great with Amazon. No worries on them. Don't need to invest in a mifi anymore.


Sent from my iPhone using Tapatalk

chicagoIL 08-03-2016 02:01 PM

Re: I just got banned from amazon
 
Amz put my account on suspension. I can't get into seller central. My emails to a-z claims dept are being bounced. My emails to customers are also being bounced. Because of a scam buyer. She got a full refund while the item was in transit. Don't ask my how, I have asked a dozen times. They said the tracking didn't show delivered so they refunded her. They refunded her in full AND told her to keep the item. Because they charged my card and it wouldn't process the payment for the refund, they suspended my seller account. Then another buyer tried to contact me with a question and I couldn't respond so they got mad and requested to return and amz refunded them and told them to keep the $500+ item. It's become a nightmare. I have called and called and get no where. Literally, no where. They are now telling me i owe them over $1000. What will they do about the funds they say I owe? Do I have any recourse to get the merchandise back? So disappointed with their seller support. There isn't any.

rsot 08-03-2016 08:10 PM

Re: I just got banned from amazon
 
Quote:

Originally Posted by chicagoIL (Post 790297)
Amz put my account on suspension. I can't get into seller central. My emails to a-z claims dept are being bounced. My emails to customers are also being bounced. Because of a scam buyer. She got a full refund while the item was in transit. Don't ask my how, I have asked a dozen times. They said the tracking didn't show delivered so they refunded her. They refunded her in full AND told her to keep the item. Because they charged my card and it wouldn't process the payment for the refund, they suspended my seller account. Then another buyer tried to contact me with a question and I couldn't respond so they got mad and requested to return and amz refunded them and told them to keep the $500+ item. It's become a nightmare. I have called and called and get no where. Literally, no where. They are now telling me i owe them over $1000. What will they do about the funds they say I owe? Do I have any recourse to get the merchandise back? So disappointed with their seller support. There isn't any.

You won't get the merchandise back if the lady filed an A-to-Z claim and she won :(

chicagoIL 08-03-2016 11:46 PM

Re: I just got banned from amazon
 
Quote:

Originally Posted by rsot (Post 790395)
You won't get the merchandise back if the lady filed an A-to-Z claim and she won :(

She agreed to let me have fedex pick it up but I still have to pay for the refunds.
What do they do if you owe them seller fees?

Fazioli 08-04-2016 11:48 PM

Quote:

Originally Posted by littleredengine07 (Post 789058)
I would use 24vc which works great with Amazon. No worries on them. Don't need to invest in a mifi anymore.


Sent from my iPhone using Tapatalk

Ok cool... I'll check it out thanks!

rsot 08-05-2016 01:53 AM

Re: I just got banned from amazon
 
Quote:

Originally Posted by chicagoIL (Post 790423)
She agreed to let me have fedex pick it up but I still have to pay for the refunds.
What do they do if you owe them seller fees?

They take it from sales balance last I checked...

chicagoIL 08-09-2016 11:49 AM

Re: I just got banned from amazon
 
Quote:

Originally Posted by rsot (Post 790663)
They take it from sales balance last I checked...

What if I am not selling on Amazon anymore?

amzpro 08-18-2016 12:39 AM

Re: I just got banned from amazon
 
Feedback rates on amazon are very low.

My last 30 days I've had 1400 orders and 20 feedback, so it's between 1 and 2%

Banned 08-23-2016 09:31 PM

Re: I just got banned from amazon
 
My account is suspended due to my slow shipping. Is there anything that I can say to be reinstated?

elmo 08-24-2016 04:43 AM

Re: I just got banned from amazon
 
Quote:

Originally Posted by Banned (Post 794901)
My account is suspended due to my slow shipping. Is there anything that I can say to be reinstated?

Improve shipment times. If you cannot speed up delivery times then be prepared for the same issue in the future.

If you can fix the problem, tell amazon you can fix the problem etc.

des1slav 11-03-2016 11:02 AM

Re: I just got banned from amazon
 
Guys, I've just got suspended from Amazon few days ago with $3000 stock in FBA. I'm suspended for "Intelectual Property Infrigement" which is crazy because I have only two products and both are mine. The designs are also mine. The ASIN I was suspended for is not even in my inventory! I'm not US based seller, so I cannot get my stock back from Amazon. This is crazy. Amazon is asking me to contact a person from Israel to withdraw his claim against me. I've tried multiple times to contact this guy with no success.

So, I think to create another company and start over. New company, New PC, Fresh IP, CC and Bank Account is not a problem. But I want to sell my stock in FBA again with my new account. To do that I'm planning to ship the products to forwarder, get them labeled with new FNSKUs (for my new acc) and ship them back to Amazon.

Do you think that is a good idea or Amazon will link my account to the suspended one?
My suspended account also have "Amazon Brand Registry" for the items I have in FBA.

I just don't see other choice. I've tried everything. Appeals, Jeff etc. They don't even read my appeals (I think). They keep asking me to contact the "rights owner"...

mysell88 11-07-2016 08:57 AM

Re: I just got banned from amazon
 
Quote:

Originally Posted by StealthNugget (Post 769987)
Don't worry, its easy as piss to get back on. I've been banned before. All you need is a valid unused debit or credit card number (not prepaid). Unlike Ebay which requires a legit phone number, you can use a phone forwarding service such as Google Voice or Vumber with Amazon. Use any random address (look up apartments on Google). Lastly, change your IP and use a different account on Windows, or whatever OS you have.

Would like to know how would you deal with using an EIN?

mysell88 11-07-2016 08:59 AM

Re: I just got banned from amazon
 
Quote:

Originally Posted by des1slav (Post 810056)
Guys, I've just got suspended from Amazon few days ago with $3000 stock in FBA. I'm suspended for "Intelectual Property Infrigement" which is crazy because I have only two products and both are mine. The designs are also mine. The ASIN I was suspended for is not even in my inventory! I'm not US based seller, so I cannot get my stock back from Amazon. This is crazy. Amazon is asking me to contact a person from Israel to withdraw his claim against me. I've tried multiple times to contact this guy with no success.

So, I think to create another company and start over. New company, New PC, Fresh IP, CC and Bank Account is not a problem. But I want to sell my stock in FBA again with my new account. To do that I'm planning to ship the products to forwarder, get them labeled with new FNSKUs (for my new acc) and ship them back to Amazon.

Do you think that is a good idea or Amazon will link my account to the suspended one?
My suspended account also have "Amazon Brand Registry" for the items I have in FBA.

I just don't see other choice. I've tried everything. Appeals, Jeff etc. They don't even read my appeals (I think). They keep asking me to contact the "rights owner"...

It's just crazy with how seller performance is treating alleged "Intelectual Property Infrigement". If I were even a buyer on AMZ, how does one go about filing such accusations towards a seller?

elmo 11-09-2016 10:30 PM

Re: I just got banned from amazon
 
Quote:

Originally Posted by mysell88 (Post 810732)
Would like to know how would you deal with using an EIN?

You just add one never used before, make sure the business name you provide amazon matches the exact company name you gave the IRS for the EIN and you're good to go.

bettahman 12-05-2016 11:16 AM

Re: I just got banned from amazon
 
You can use the smell brand just protect it with same old email. New account never send emails saying it's your brand. You are an "authorized retailer" for that brand and your good to go

h1987 12-12-2016 08:17 AM

Re: I just got banned from amazon
 
hi
my account is locked by amazon with more balance
how can i restore that?
billing address and all info are f-a-k-e

they are wanted those

To resolve this issue, please send one of the following documents to our secure fax line.

-- A telephone, electricity, or other utility bill that clearly shows your name and address.
-- A scanned copy of the photo and information page of either a valid passport or a scanned copy of both sides of your identity card.


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