Need Advice Amazon....$$$!!

[kev59]

Hi need to PM someone who knows Amazon Well and has been put off Amazon concerning Stealth Account?? Thing is "Ball is in my Court!" Thanks in Advance

[nobody999]

???? please elaborate.

[rsot]

put off Am az on concerning Stealth? ONly recommendation is to pick a member whom you could see as solid and PM. All the best

[Melissa1971]

You should put your settings on vacation hold since you cannot fulfill your orders because your supplier disappeared

If the Money is in your personal bank account, then unless you withdraw it, Amazon can deduct from it. Such as if a chargeback occurs on your acct

Beyond that, I don't know what you mean. did they keep money that was rightfully yours in the past?

[Melissa1971]

You should also refund your customers if they ordered from you and you cannot fulfill their orders.

[Melissa1971]

You mean you already have claims on this account and one or more pending refunds to customers that haven't went thru?

I guess I don't understand why you think Amazon is going to take money from you. They take it as they go along except the 39.95 pro merchant fee

[Melissa1971]

Your defect rate needs to be under 5% and even if it is above, that doesn't mean the account is toast. I wouldn't be so quick to write off this account unless you KNOW FOR SURE your customer metrics are going to be way out of the ballpark. Often they just warn you and tell you to shape up, fix the numbers. Sounds like a good account to me, not sure I would just jam and leave Amazons customers hanging forced to go the Claims Route Just yet.
You can withdraw the amount in your bank account except about $45 dollars so they can be paid their Merchant fee, if you feel they owe you money. You can send your customers their refund by mail, but there are risks associated with it but it will keep your numbers low

Unless your item defect rate is high, your account shouldn't be closed. It is going to get more difficult to open Amazon accounts in the future, it appears they will want a Social Security Number so you may want to keep this account