AmazonStealth | 11-18-2012 01:08 AM | Large nationwide and franchise stores I would assume have the highest immunity possible on not only amazon, but ebay as well. I say this because I have seen countless common retails stores with very very very poor feedback/customer service and have been selling on ebay and amazon since the marketplace launched. The feedback I have seen has been as poor as 60-70% positive feedback, which is absolutely horrible.
But you need to keep in mind I am sure they are selling anywhere from 200,000 to close to a million items a month, and they are not cheap items. ebay and amazon has no issues taking the 20% commission on these sales, since they know exactly who they are, have constant high volume sales, and will be around for a while. They do not give these companies a hard time about their metrics for many reasons. They would rather boot the thousands of poor small time sellers, and keep the bigger sellers even if they arent perfect. |