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Old 09-15-2013
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Default Suspension Appeal?

Hi everyone

I recently got suspended for order defects (late delivery) - any advise on how to appeal would be gratefully received
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Old 09-15-2013
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Default Re: Suspension Appeal?

Not really much you can do - Amazon is pretty rough on order defects. Is there a reason why you have those defects? Perhaps consider a letter explaining what exactly happened, how you identified the defects, and how you can guarantee no more problems - what category listing are you in by the way? Items are not counterfeit, are they?
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Old 09-15-2013
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Default Re: Suspension Appeal?

Originally Posted by Hettie View Post
Hi everyone

I recently got suspended for order defects (late delivery) - any advise on how to appeal would be gratefully received
Work out the reasons for late delivery.

Stress you will avoid having that happen again.

Make sure you never deliver late with other accounts.

What happened?

Poor business.

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Default Re: Suspension Appeal?

Hettie, look at your business, see where you are going wrong, once you understand the reasons, work out how you can fulfil the orders correctly. Then send your plan to amazon on your appeal and hope for the best. Maybe post a copy here first to see if anyone can comment.
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