Seller support stupidity
Sent in 3 invoices for the request to sell in Health and Personal care in the U.S.. These were 3 invoices directly from the manufacturer (same company AZ deals with both in Can and US). Invoices have all required info that they wanted and are not phaked (in case someone asks). First response was "I have reviewed your documents and would like to inform you that the invoices you have provided is from online retailer. I would like to inform you that we do not accept invoices from online retailer."
Probably shouldn't have answered back and asked why they think the invoices are online receipts and not real invoices, but I did.
Final response from AZ is "the provided documents does NOT fit the conditions for category approval."
How long should I wait to re-apply, and should we maybe have sent in 3 different suppliers invoices?
Sorry, just blows me away that they think the invoices are from an online retailer
Thanks
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