pp multiple account

[paul1985312]

im currently having 2 pp accounts, which have been suspended already. There are some customers who ask me to refund them. I know i can ring pp service up in order to refund them. The question is if i can be able to use same mobile to call pp service in order to issue refund on the base of my 2 pp account. is PP able to track it?

[NTP]

You can refund the customer directly through PP website. You don't need to call them.

Go to the "Detail" of the transaction, and about a third of the way down the page is a "refund" link.

[paul1985312]

Probably it is different from states. I wont be able to refund if my pp is limited. I gta ring pp serivce up and tell them to assist me to refund. Of course, i gta answer those stupid security questions , phone number etc, which is annoying.

Originally Posted by NTP

You can refund the customer directly through PP website. You don't need to call them.

Go to the "Detail" of the transaction, and about a third of the way down the page is a "refund" link.

[rsot]

You cant refund directly with PP limited unless buyer opens up a claim - you can ask them to do it. Takes a bit of time. I have called and that's the way I do it.

[NTP]

Either something has changed or you guys are different than USA. In Jan when I got limited I had over $3000 sitting in PP. If I didn't have it shipped already I just refunded on each one. --without the buyer opeing up a claim.

Maybe I need to read more about the differences overseas.