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Australia eBay & Paypal General discussions about eBay.com.au Suspensions and Paypal.com.au limited accounts. This forum is geared towards AU.

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Old 08-17-2021
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Default Contacting buyers who follow you after suspension

I don’t suppose there is any way to contact buyers after you get an indefinite suspension, I had over 300 followers who I’d love to tell where I’m now selling.
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Old 08-17-2021
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Default Re: Contacting buyers who follow you after suspension

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Originally Posted by sureness View Post
if you have their addresses before, send them notes that you are having a new shop.
Always a good move to keep a list of former buyers...
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Old 08-17-2021
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Default Re: Contacting buyers who follow you after suspension

a few ways... to get details of people who purchased from you.

1. if they paid via PayPal you can view their info as well as email address in Paypal as a report you can generate and download.

2. if not via PayPal (i.e. managed payments) you can get their username from the eBay email sent to your mailbox when they purchased something.
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Old 08-17-2021
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Default Re: Contacting buyers who follow you after suspension

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Originally Posted by dom03 View Post
2. if not via PayPal (i.e. managed payments) you can get their username from the eBay email sent to your mailbox when they purchased something.
At least in the US, they were supposed to start randomizing those addresses. Not sure about other countries...
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