Buyer Doesn't Return Correct Item... - eBay Suspended & PayPal Limited Forums
eBay Suspension & PayPal Limited Forums  
Join Today
Register Subscribe
     

Registration is fast, simple and absolutely free so please, join our community today!


Go Back   Home > Marketplace Discussions > eBay Discussion!

eBay Discussion! EBay Forum. News, Updates, or Anything eBay is Welcome. A kind of lounge if you will.

Reply
 
Thread Tools
  #1  
Old 12-12-2016
Senior Member
 
Join Date: Dec 2014
Posts: 910
Thanks: 7
Thanked 174 Times in 118 Posts
Activity: 0%
Longevity: 37%
iTrader: (1)
Default Buyer Doesn't Return Correct Item...

Long story short....buyer wanted to return an item. Sent something else back instead of the item. I escalated the case to ebay and stated the item that was sent to me wasn't the correct item. Is ebay still going to refund the buyer? My feeling is yes, but I don't know.
Reply With Quote
The complete step-by-step guide to get back to selling today!

  #2  
Old 12-12-2016
MM78's Avatar
Executive [VIP]
 
Join Date: Sep 2010
Posts: 14,135
Thanks: 1,107
Thanked 4,808 Times in 3,330 Posts
Activity: 0%
Longevity: 71%
iTrader: (4)
Default Re: Buyer Doesn't Return Correct Item...

submitted any pictures of the wrong item with your case?
Reply With Quote
  #3  
Old 12-12-2016
Senior Member
Threadstarter  
 
Join Date: Dec 2014
Posts: 910
Thanks: 7
Thanked 174 Times in 118 Posts
Activity: 0%
Longevity: 37%
iTrader: (1)
Default Re: Buyer Doesn't Return Correct Item...

Yes I did.
Reply With Quote
  #4  
Old 12-12-2016
MM78's Avatar
Executive [VIP]
 
Join Date: Sep 2010
Posts: 14,135
Thanks: 1,107
Thanked 4,808 Times in 3,330 Posts
Activity: 0%
Longevity: 71%
iTrader: (4)
Default Re: Buyer Doesn't Return Correct Item...

Might have a fighting chance.
Reply With Quote
  #5  
Old 12-13-2016
GreenBean's Avatar
Executive [VIP]
 
Join Date: Sep 2007
Posts: 41,969
Thanks: 5,467
Thanked 8,998 Times in 7,022 Posts
Activity: 0%
Longevity: 95%
iTrader: (6)
Default Re: Buyer Doesn't Return Correct Item...

Value of item should decide how hard you fight to win.

Reply With Quote
  #6  
Old 12-14-2016
rgking94's Avatar
Junior Member
 
Join Date: Nov 2016
Posts: 18
Thanks: 2
Thanked 2 Times in 2 Posts
Activity: 0%
Longevity: 22%
iTrader: (0)
Default Re: Buyer Doesn't Return Correct Item...

Ring action fraud and get a reference number.

Then ring eBay and Paypal and explain what has happened, give them the number. I do this everytime and ALWAYS win. It also protects you from negative feedback.

Once somebody sent back a door knob instead of a 100 electrical item, also take a photo of the weight declared on the packaging label, if your item is a complete different weight this is good evidence.
Reply With Quote
The Following User Says Thank You to rgking94 For This Useful Post:
Dufus (12-14-2016)
  #7  
Old 12-14-2016
Senior Member
 
Join Date: May 2014
Posts: 500
Thanks: 113
Thanked 22 Times in 22 Posts
Activity: 29%
Longevity: 42%
iTrader: (0)
Default Re: Buyer Doesn't Return Correct Item...

What is action fraud?
Reply With Quote
Reply



Thread Tools

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off
Trackbacks are On
Pingbacks are On
Refbacks are Off


Similar Threads
Thread Thread Starter Forum Replies Last Post
buyer doesn't read item description and request return. tuonlineshopping eBay Discussion! 5 05-27-2016 06:41 PM
Buyer asking for return because doesn't want item anymore gamer1028 eBay Discussion! 8 12-15-2015 09:48 PM
Buyer wants to return item EbaySeller805 eBay Discussion! 2 10-24-2015 07:34 AM
Buyer opened dispute about an item and paypal just gave him the money! No item return prosto_prelest PayPal Talk 4 08-10-2012 10:47 AM
buyer opens claim, agrees to return item, address sent to not correct boxcutters PayPal Talk 1 08-27-2010 04:35 PM


Aspkin Group

All times are GMT -5. The time now is 04:47 PM.


Stop the guessing games and learn how you can quickly and easily get back on eBay today!
Read the best selling step-by-step eBay Suspension guide eBay Stealth!
Amazon Suspension? Read Amazon Ghost to get back on Amazon!
vBulletin® Copyright ©2000 - 2019, Jelsoft Enterprises Ltd.
Ad Management by RedTyger
no new posts