Re: Buyer Doesn't Return Correct Item...
Ring action fraud and get a reference number.
Then ring eBay and Paypal and explain what has happened, give them the number. I do this everytime and ALWAYS win. It also protects you from negative feedback.
Once somebody sent back a door knob instead of a £100 electrical item, also take a photo of the weight declared on the packaging label, if your item is a complete different weight this is good evidence.
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