Re: Abandoning Ebay - Stress Levels not worth it?
Andi due to the UK selling laws if a customer wants to return an item or cancel an item within 14 days you have to accept the return.
So rather than making it difficult for yourself, when you get the return request send the customer a message ,ask if the item is still in its original packing ect, once they confirm it is unopened, provide the return address, the return address in no way shape or form has to be the dispatched address.
Sounds like your making things very difficult for yourself. I had Trading standards on to me once, I ignored them for two weeks then said I had, moved to the USA, and got my account switched to eBAY US and then used a virtual address in Florida, one of my customers actually sent a return to Florida, the virtual office takes a photo of the item for you, and asks if you want it forwarding or trashed. Anyway because my Account has a USA address I got restricted 4 weeks ago as they wanted VAT. Ive changed back to the UK site, got the restriction lifted with some photoshop proofs, and I'm back in business. Andi dont give up too soon. There is no way Id give up an account if it was a 5k a month, it all adds up |