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Re: new seller. INR case when tracking shows delivered.
 

The attempted delivery on amz they can open claim on az and get refund

Re: new seller. INR case when tracking shows delivered.
 

the fact that OP's package was delivered BUT to a different zipcode,could it be that the buyer has filed notice with local post office to forward mail to a new address?
I think such notice is good for 3 months?
OP should ask her local post office to contact USPS and find out if this is so.
also OP should show the entire tracking history,did it go to the original zipcode and then rerouted?

Re: new seller. INR case when tracking shows delivered.
 

Attempted delivery, means that the buyer did something wrong. The buyer loses the right to complain about item not arriving, and it's akin to the item being stolen from the buyers porch, after showing delivered to the correct zipcode.

Europe tho, I don't know.. If an item I ship to Europe, shows in tracking, that the customs office is waiting, or buyer refused package, or issue with item, I will win the case as I've fullfilled my obligation. Problem is, a lot of times, tracking won't show any of that, and 2 months later, will anything happen, once the item gets back to America. At that point, it's too late tho.

Re: new seller. INR case when tracking shows delivered.
 

In some countries,they do not have complete tracking,so buyer files INR and then after he got his money back,run to the post office ,pay customs duty and get a freebie.

Re: new seller. INR case when tracking shows delivered.
 

had quite a few of these claims during holidays and as long as the tracking shows delivered and it's the EXACT SAME ZIP code, your ok. at least in the US and at least recently.....luckily for me I won all my INR claims but the key is the same zip code.

Re: new seller. INR case when tracking shows delivered.
 

Well yeah, during holidays is when thieves are out and about, picking off all the expensive gifts being delivered. Tho I'm not sure what your post has to do with the OP's problem.