Re: MC011 Restriction eBay asking me to pay fees to reinstate?
I just wanted to chime in here. I have been selling on ebay for over 15 years. Recently we had a spike in cases and received a MC011. I have seen so many posts here saying, "MC011 means the account is dead", MC011 means account of death, MC011 because ebay wants to get all the knowledge and ban you for good. All of it is false.
If you are running a business that is fraud, you should expect to be banned forever. We had lots of cases due to an item that was incorrectly manufactured and it was our first ever MC011. We were asked to close all the cases and resolve any issues, this took over 1 month. Today: We appreciate the additional information that you provided. We recently reviewed your situation further, and in light of the additional details, eBay has reinstated your account.
We understand that this process may have been somewhat inconvenient, but please understand that this was a security measure intended to help protect you and the eBay community.
To help ensure your future trading success, we strongly encourage you to ship items in a timely manner. We would also like to take this opportunity to encourage you to take extra care in accurately and thoroughly describing the value and condition of the items you sell on eBay. By taking a few extra moments to ensure that you are delivering the best customer service possible to your buyers, you greatly increase the chances of having a successful eBay business and avoiding any future account issues that may arise.
We are happy that we have had the opportunity to reinstate this account, and look forward to building a successful relationship with you on eBay.
If you ever have a question or concern about the status of this or any other account you own, please visit eBay Help for information and access to eBay Customer Support. Just click the "Customer Support" tab at the top of any eBay page. You will be guided to the group that can best address your question or concern.
So, unless you know you are running an illegal business or something that is not allowed on ebay, follow what they ask and you will be fine. This forum is filled with incorrect info about MC011.
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