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Old 11-10-2020
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Default high returns rate

Hi, so on a stealth of mine, which has sold 4 items, a buyer had opened a return which was swiftly accepted.

So, due this this, 1 out of 4 sales means a 25% returns rate!

If i make no more sales, would ebay ban me solely on the fact that the return rate is 25%?

I know i can make more sales to bring it down dramatically, but i guess its interesting to see if ebay take action...
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Old 11-10-2020
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Default Re: high returns rate

As long as you handle your return efficiently and the buyer doesn't complain, you should be fine.
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Old 11-10-2020
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Default Re: high returns rate

No, you aren't going to face any adverse consequence as your account is in its infancy of selling.
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Old 11-11-2020
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Default Re: high returns rate

Quote:
Originally Posted by ebaywanton View Post
Hi, so on a stealth of mine, which has sold 4 items, a buyer had opened a return which was swiftly accepted.

So, due this this, 1 out of 4 sales means a 25% returns rate!

If i make no more sales, would ebay ban me solely on the fact that the return rate is 25%?

I know i can make more sales to bring it down dramatically, but i guess its interesting to see if ebay take action...
it will be ok, just handle it smoothly
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