Re: INR after return Quote:
Originally Posted by kol9sik Hi
Buyer opened a return requested then closed.
Can he now open a INR case? And win it? | 1. If buyer opens retuen, the system will never allow and give option to the buyer to open INR afterwards.
2. Even ebay rep won't be able to open INR after return is filed.
3. If return is kept open then ebay will put notes and they will consider and treat it as INR
4. If buyer closes the return request after opening as they realsed the mistake, still system wont allow buyer to open INR
5. If the buyer contacts ebay they will most likey redirect them to seller and wont help unless some rep take decision out of policy just to help buyer a kind of exception then only they can put hold till estimate delivery considering it inr.
Last but not the list, buyer is not covered to return the item when they misuse return request by opening it as INR.
All the best.
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