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Old 03-05-2023
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Default MC011 Temporary restriction

Hi all I got a MC011 restriction today but it looks like a temporary restriction and they have requested ID, tracking number and invoices same old.

I am not fussed about getting the account back but I have a lot of money in the account if I simply ignore will I get my funds after a few months? Or will it be in a constant loop as I am ‘temporarily restricted’.

Any help will be greatly appreciated!
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Old 03-05-2023
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Default Re: MC011 Temporary restriction

If it's a verified account then you will receive the payments 60 days after suspension, I've had this on 2 accounts.

I'm not sure regarding full stealth accounts, hopefully someone with experience will chime in.
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Default Re: MC011 Temporary restriction

Quote:
Originally Posted by Nimble View Post
If it's a verified account then you will receive the payments 60 days after suspension, I've had this on 2 accounts.

I'm not sure regarding full stealth accounts, hopefully someone with experience will chime in.
Thank you for your reply!

When you mean verified, this account has all real details so I am guessing it is verified? I know the reason I got this was due to selling high value items too fast (my mistake).

Did you have a temporary restriction? Just would like to know if I have to wait till the account if ‘fully’ restricted or does the 60 days start from the temporary restriction?
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Old 03-06-2023
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Default Re: MC011 Temporary restriction

Bump can anyone help please?
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Old 03-06-2023
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Default Re: MC011 Temporary restriction

Verified means that you have sent a drivers license and bank statements to prove that the account holder is the same as the ID. If the account is verified they know they can be sued for return of thee monies in the small claims court. (I would not go through the arbitration process which they say is contractual when you sign up0 In the UK verified accounts that send a small claims court summons get paid out as eBay do not show up.

The waiting period is 60 to 72 days after the final letter.

If you have not had the account verified which is what they are asking for then they keep it.
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Old 03-06-2023
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Default Re: MC011 Temporary restriction

You should be able to get your funds in 60-72 days as long as no violations of TOA have occurred
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Old 03-06-2023
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Default Re: MC011 Temporary restriction

Quote:
Originally Posted by degsey69 View Post
Verified means that you have sent a drivers license and bank statements to prove that the account holder is the same as the ID. If the account is verified they know they can be sued for return of thee monies in the small claims court. (I would not go through the arbitration process which they say is contractual when you sign up0 In the UK verified accounts that send a small claims court summons get paid out as eBay do not show up.

The waiting period is 60 to 72 days after the final letter.

If you have not had the account verified which is what they are asking for then they keep it.
Thanks for your reply when you mean ‘final letter’ that would mean my current MC011 isn’t final? As it is currently a temporary restriction?
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Old 03-06-2023
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Default Re: MC011 Temporary restriction

Quote:
Originally Posted by rsot View Post
You should be able to get your funds in 60-72 days as long as no violations of TOA have occurred
despite not able to submit documents which Ebay asks for?
This is not what DEGSEY is saying!!

Last edited by agent006140; 03-06-2023 at 08:58 AM.
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Default Re: MC011 Temporary restriction

Quote:
Originally Posted by agent006140 View Post
despite not able to submit documents which Ebay asks for?
This is not what DEGSEY is saying!!
In the uk I’ve seen people get funds out after getting Mc011 and not submitting documents before.

I have been banned before on a stealth which was a silent ban as the details were all ****. I was unable to get anything out of that account.
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Old 03-06-2023
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Default Re: MC011 Temporary restriction

You may get your money back, nothing is certain with eBay, if your stealth account can not be verified you can not take eBay to the small claims cout which is how they win and keep he funds. It is reported on here that as soon as a small claims threat is made they refund. It all is according to what if any TOA you may have violated.
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Old 03-06-2023
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Default Re: MC011 Temporary restriction

Quote:
Originally Posted by sareen101 View Post
Thank you for your reply!

When you mean verified, this account has all real details so I am guessing it is verified? I know the reason I got this was due to selling high value items too fast (my mistake).

Did you have a temporary restriction? Just would like to know if I have to wait till the account if ‘fully’ restricted or does the 60 days start from the temporary restriction?
Ugh... what usually happens is they'll ask for more stuff once you gave them what they asked for the first time.

It's usually a made up excuse for them to just suspend you.

I'd say you could still get your funds out but between 60-90 days unless it's a copyright issue ban.
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  #12  
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Default Re: MC011 Temporary restriction

Quote:
Originally Posted by SaiJin View Post
Ugh... what usually happens is they'll ask for more stuff once you gave them what they asked for the first time.

It's usually a made up excuse for them to just suspend you.

I'd say you could still get your funds out but between 60-90 days unless it's a copyright issue ban.
Thanks mate it wasn’t copyright, I sold a £900 item the buyer then wanted me to cancel it so I did and Relisted it. The item sold again and bang I got MC011 I’m guessing it was because I sold £1800 in a day? And due to the £900 cancellation.
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Default Re: MC011 Temporary restriction

One thing I have seen is all of my payments that were on hold and were meant to be processed today have been extended, eBay has added an extra 30 days to the processing date.
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Old 03-06-2023
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Default Re: MC011 Temporary restriction

Quote:
Originally Posted by sareen101 View Post
Thanks mate it wasn’t copyright, I sold a £900 item the buyer then wanted me to cancel it so I did and Relisted it. The item sold again and bang I got MC011 I’m guessing it was because I sold £1800 in a day? And due to the £900 cancellation.
it could be. Specially if it's a new account.

You have backup accounts yes?
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Default Re: MC011 Temporary restriction

Quote:
Originally Posted by SaiJin View Post
it could be. Specially if it's a new account.

You have backup accounts yes?
Yes I do they are fine. This account was about 3 months old had sold about 7k on here.
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Default Re: MC011 Temporary restriction

With real details on your account, they will payout after 60 days of the final suspension email. No need to provide ID. I've had this on 2 accounts so far, on newer accounts with limited sales history it's best to go slow otherwise the bots get spooked, I had a newish business account go down after 3k sales in a week.
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  #17  
Old 03-08-2023
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Default Re: MC011 Temporary restriction

Quote:
Originally Posted by Nimble View Post
With real details on your account, they will payout after 60 days of the final suspension email. No need to provide ID. I've had this on 2 accounts so far, on newer accounts with limited sales history it's best to go slow otherwise the bots get spooked, I had a newish business account go down after 3k sales in a week.
Thanks for this I am currently temporarily restricted so do I have to wait for the permanent restriction? Which I guess I will get soon if I don’t reply?
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Default Re: MC011 Temporary restriction

the best way to go is sending what they want. worst cases scenario is indefinite restriction or suspension

if the account is real they will pay out , copyright issues do not play a role with real accounts as ebay are fearful lawsuits
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Default Re: MC011 Temporary restriction

Quote:
Originally Posted by murdered_by_ebay View Post
the best way to go is sending what they want. worst cases scenario is indefinite restriction or suspension

if the account is real they will pay out , copyright issues do not play a role with real accounts as ebay are fearful lawsuits
I have tried this twice and I get the same automated email back hence no point wasting time. Just want them to indefinite restrict me as I think the 60days starts then.
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Default Re: MC011 Temporary restriction

Quote:
Originally Posted by sareen101 View Post
I have tried this twice and I get the same automated email back hence no point wasting time. Just want them to indefinite restrict me as I think the 60days starts then.
then continue sending
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Old 03-08-2023
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Default Re: MC011 Temporary restriction

Quote:
Originally Posted by sareen101 View Post
Yes I do they are fine. This account was about 3 months old had sold about 7k on here.
Just wait it out at this point.
Remember... eBay asks for docs not to help you but prevent you to ever coming back.
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Default Re: MC011 Temporary restriction

Quote:
Originally Posted by sareen101 View Post
I have tried this twice and I get the same automated email back hence no point wasting time. Just want them to indefinite restrict me as I think the 60days starts then.
Yep the 60 days start after suspension, best to send in any details to speed up suspension if you can't wait.
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