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Old 04-24-2023
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Default Weird issues with visibility on international eBay sites

I have a few different accounts going but have been seeing various weird listing issues.

One one account I had an item which was making almost 1 sale in the US every day for a few months. It was falsely removed for being a digital item which I appealed and won. After relisting sales dropped off hugely. Ebay assured me the account was in good standing with no flags or restrictions but clearly did something as suddenly sales went up and the item was visible. A week later it disappeared again and for at least a month I was invisible to the US market, no one could help with this. A month later the option to pay for the item to be visible to US and CA appeared. I now see the item in US search results again but despite this only make 1 sale a week if I'm lucky.

On another account I had the account go below standard. My sales were cut about around half as expected. I successfully had all defects removed and the account went back in to above standard this month. What I never expected is for the account to get killed in the same way as account 1. Since the account went back as above standard the item is no longer visible to the US site and some others. My sales are less than half what they were when the account was below standard!

Is anyone else aware of these kind of issues or how to resolve them? Neither account was ever restricted or re-activated.

Thanks
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Old 04-24-2023
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Default Re: Weird issues with visibility on international eBay sites

Ebay is known to rotate listings,so every one has a chance to sell something,there are just too many sellers and not enough buyers.
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Old 04-25-2023
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Default Re: Weird issues with visibility on international eBay sites

The problems con-inside with an event happening on the account though, it doesn't seem to be entirely random rotation.
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Old 04-25-2023
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Default Re: Weird issues with visibility on international eBay sites

Quote:
Originally Posted by sam999 View Post
I have a few different accounts going but have been seeing various weird listing issues.

One one account I had an item which was making almost 1 sale in the US every day for a few months. It was falsely removed for being a digital item which I appealed and won. After relisting sales dropped off hugely. Ebay assured me the account was in good standing with no flags or restrictions but clearly did something as suddenly sales went up and the item was visible. A week later it disappeared again and for at least a month I was invisible to the US market, no one could help with this. A month later the option to pay for the item to be visible to US and CA appeared. I now see the item in US search results again but despite this only make 1 sale a week if I'm lucky.

On another account I had the account go below standard. My sales were cut about around half as expected. I successfully had all defects removed and the account went back in to above standard this month. What I never expected is for the account to get killed in the same way as account 1. Since the account went back as above standard the item is no longer visible to the US site and some others. My sales are less than half what they were when the account was below standard!

Is anyone else aware of these kind of issues or how to resolve them? Neither account was ever restricted or re-activated.

Thanks
It takes a while until that listing gets picked up by the bots again.
Id say about 2-3 days.
If it still doesn't work, try making a new listing for the item again and upload that.
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Old 04-25-2023
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Default Re: Weird issues with visibility on international eBay sites

It's been a over a week now, I relisted the item and I'm seeing the same problem. I know no one can know what's going on with eBay but interested to see if anyone has had these problems and found ways around them.
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Old 04-25-2023
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Default Re: Weird issues with visibility on international eBay sites

delete the listing and make a new one fresh.
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Old 04-26-2023
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Default Re: Weird issues with visibility on international eBay sites

I did, when I say relisted I meant used sell similar.
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Old 04-26-2023
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Default Re: Weird issues with visibility on international eBay sites

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Originally Posted by sam999 View Post
I did, when I say relisted I meant used sell similar.
Your English doesn't make sense.

Did you relist the same listing or did you delete that listing and made a new one?
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Old 04-27-2023
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Default Re: Weird issues with visibility on international eBay sites

Quote:
Originally Posted by sam999 View Post
I did, when I say relisted I meant used sell similar.
I figure you meant some changes - any changes in wording?
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