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  #1  
Old 04-15-2024
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Default Verify account information

Your seller payouts are on hold and some services are blocked - update your account and do more with eBay
Hi ,
You need to update some details on your account. You may have received this email for a variety of reasons. For example, you may have started to sell more than before or enrolled in a new service, like the eBay vault or spendable funds.
You won't receive payouts or be able to use some eBay services until you verify your account information. We understand that this is frustrating, but this process helps us keep our marketplace safe. We appreciate your cooperation.
Please make sure you update your account info by May 13, 2024 to release your held payments and avoid further restriction. Once you've made the requested updates, we'll verify your info, and you'll be good to go.
Thanks for being part of the eBay community.

Should I put my real name now or put my real name and upload the id associated with my real name?
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  #2  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by Harvin View Post
Your seller payouts are on hold and some services are blocked - update your account and do more with eBay
Hi ,
You need to update some details on your account. You may have received this email for a variety of reasons. For example, you may have started to sell more than before or enrolled in a new service, like the eBay vault or spendable funds.
You won't receive payouts or be able to use some eBay services until you verify your account information. We understand that this is frustrating, but this process helps us keep our marketplace safe. We appreciate your cooperation.
Please make sure you update your account info by May 13, 2024 to release your held payments and avoid further restriction. Once you've made the requested updates, we'll verify your info, and you'll be good to go.
Thanks for being part of the eBay community.

Should I put my real name now or put my real name and upload the id associated with my real name?
It is stealth account ?
If yes then add stealth name.
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  #3  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by Karlis96 View Post
It is stealth account ?
If yes then add stealth name.
Add stealth name and upload my real id again?
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  #4  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by agent006140 View Post
what information is Ebay asking?
To confirm/provide first and last name.
In some cases ID number, TAX ID !
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  #5  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by agent006140 View Post
With this new consumer act,customers are entitled to know the seller,giving a stealth name is not going to help?
and Ebay needs his SSN to send 1099K
I put my real ssn before. Now they’re asking for photo id. Just wondering if I should change the name of stealth to my real name and upload my real photo id or let the notification go away. I read in some forum that they let it go and they dont have a problem with payouts.
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  #6  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by agent006140 View Post
what information is Ebay asking?

Photo id. Should I upload it now or let it go until the deadline to do something? Deadline I think is 1 month from now. I saw someone said that its a bug and they just let it go.
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  #7  
Old 04-16-2024
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Default Re: Verify account information

Hello, I recommend you send it quickly so that you can get your account reactivated as soon as possible.
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  #8  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by Harvin View Post
Photo id. Should I upload it now or let it go until the deadline to do something? Deadline I think is 1 month from now. I saw someone said that its a bug and they just let it go.
always better not to wait until last minute
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  #9  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by Harvin View Post
Photo id. Should I upload it now or let it go until the deadline to do something? Deadline I think is 1 month from now. I saw someone said that its a bug and they just let it go.
SSN + full name + DOB must always match

do not upload ID as long as the above details do not match but make them match first and upload ID for the name + DOB provided
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  #10  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by yobar View Post
Hello, I recommend you send it quickly so that you can get your account reactivated as soon as possible.
Should I edit the stealth name and address to my real name and address and send my photo id?
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  #11  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by murdered_by_ebay View Post
SSN + full name + DOB must always match

do not upload ID as long as the above details do not match but make them match first and upload ID for the name + DOB provided
Its a stealth account so I dont have the ssn of the person that I put.
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  #12  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by yobar View Post
Hello, I recommend you send it quickly so that you can get your account reactivated as soon as possible.
Everything still works fine, my listings are still active, my payout just dont transfer daily to my bank anymore that its used to be.
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  #13  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by agent006140 View Post
but it is not restricted?
No. My listings are still active. The only restricted was payout is in hold.
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  #14  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by Harvin View Post
Its a stealth account so I dont have the ssn of the person that I put.
without valid SSN you will not receive any payouts
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  #15  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by agent006140 View Post
He said he is still getting his payout but it takes longer.
on hold means no payouts , ebay are not allowed to send funds without SSN anyway , there is a threshold but once reached the SSN must be provided and verified
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  #16  
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Default Re: Verify account information

Quote:
Originally Posted by agent006140 View Post
I believe 2024 is still 200 transactions AND $20k??
I think it’s 5000 2024 you can google it
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  #17  
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Default Re: Verify account information

I think it 5000 1099 google it
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  #18  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by murdered_by_ebay View Post
without valid SSN you will not receive any payouts
I put my own ssn and not the stealth name ssn and has receiving payouts before.
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  #19  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by agent006140 View Post
He said he is still getting his payout but it takes longer.
I’m getting payouts before. I received the message 2 days ago about this photo id and thats the only thing that prevented me from getting the daily payout.
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  #20  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by agent006140 View Post
I believe 2024 is still 200 transactions AND $20k??
I don't know as I am not from the US but it is 100% certain that there is a threshold after which no payments can be done without SSN
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  #21  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by Harvin View Post
I put my own ssn and not the stealth name ssn and has receiving payouts before.
they do online SSN verification where SSN+ full name + DOB must match government records
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  #22  
Old 04-16-2024
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Default Re: Verify account information

Quote:
Originally Posted by murdered_by_ebay View Post
they do online SSN verification where SSN+ full name + DOB must match government records
So I should put my real name, address and upload photo id now?
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