buyer still give negative feedback after money refunded
hi, i guess many sellers do run out of stock from time to time, without pulling the listing in time. then if an item sold but it is out of stock, we offer a refund. but sometimes, the buyer will still send negative feedback, how do you do about that?
they will refuse to revise the feedback when contacted.
i even have one buyer who accept a free gift sent to him, and did nothing to my feedback revision request as we agreed beforehand.
i heard seller can send strikes to these buyers, as we have refunded money, and in ebay they still show as a unpaid item. if they got a strike their feedback will be removed, is this true, if yes i will have to do it to these busters.
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