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what you could do is have some pre-printed lables with your real address on it and when you mail out item you can put that label over your stealth address if they decide to return or if unit can't be delivered it will get return to you......also if buyer ask why returningto different address you can say it's the dropship address for returns
| Ok, problem with that is, firstly it would encourage people to return an item, most people hate having to return stuff and usually accept things. Although I suppose if it is the only way around it, then it is good enough.
If we have to live with that, fine, but what about the new eBay return thingy in the Resolution Centre that people use to return the item, it uses the eBay account address obviously and people can end up still using that address and returning without contacting you.
I did see somebody mention a very good way of returning items, more for expensive items though. It was to have a delivery courier pick up the item from the customer and return it to your real address. Great idea! Because instead of having t give the customer your real address and explain the whole drop ship line everytime, you just say, 'I will get our courier to pick the item up from you, what date/time is best? (usually will be weekends)' and then arrange it over the internet in a few clicks.
You would probably have to maintain or at least encourage a customer to contact you before returning an item as well I suppose!
Last edited by ShadyOne; 04-09-2011 at 11:34 AM.
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