You can tell they are reading a script big time, i just act nice and give them their room to do whatever they have to do. They are so down to that script reading they almost cut your replies off hahaha.
Any time i've called in they are all nice, they do ask some trip up questions and they are very easy to spot, I just be nice and do the dance.
If you get a bad rep for some reason i'd just find the fastest way to get off the phone and try again.
I've never encountered the " I don't care" rep and I hope I never do, cause im ONLY calling them if i REALLY need something.
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PS: if you have in your account that you don't want marketing PROMO calls, they'll still call you.
no idea why, I almost hung up on a rep thinking it was a call center ( well I was right) but i hung on long enough to hear who she was from....lucky. im very quick to hang up on junk crap, hello...... you have .05 seconds if not *click*
Last edited by TGMT²; 11-25-2012 at 07:25 PM.
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