Ebay International Buyer Problem
Hi Everyone, I have a problem here with a item i shipped to a buyer to Germany,.
I shipped a Computerized sewing machine to the Buyer in Germany. He said when he plugged it in, it started smoking because the wattage is different in his country then here in the usa.
now he has returned the item back to me and wants a full refund of $325. Im not sure what to do. I told the buyer i could only issue a partial refund, which i couldn't refund the shipping.
should i tell him i never received it, and he could file a claim in his country to get the money back.
I dont have the funds anymore that he is wanting me to refund.
Last edited by GreenBean; 03-17-2014 at 11:27 PM.
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