Re: Another idiot buyer
I had a similar crazy experience with a idiot buyer:
Item is worth $50 and it is a straight up auction starting at 99 cents. Items ends at $60 which is not out of the ordinary. But winning bidding emails me that she had only bid to $10, I had changed her bid to $60, and she was very upset.
I emailed her back very calmly and professionally explaining the proxy bidding system and that it was not possible for me to change her bid. Sent her a cancel transaction request. I thought that I had put an end to my dealings with this nutcase.
A few days later she leaves me a negative stating that I had changed her bid and that others should be careful that I might change their bid too.
Called Ebay thinking if any neg would be easy to get removed, this would be the one. Well three reps and a manager later it was still not removed. Each time the rep giving me an ebay bizarro world explanation about how I had somehow created a negative after sale experience for the buyer. Finally the fourth rep had some sense and removed it. Not before I had spent about 3 hours on the phone with them.
The point to this story is while anyone with some sense would understand that the buyer is crazy and completely in the wrong, you never know with illogical ebay. Do your best to protect your account and hope you can somehow get ebay to see eye to eye with you if it comes to that.
Last edited by Futuremogul888; 11-17-2014 at 10:44 PM.
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